Dylan Tomasulo
Charlotte,NC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
Supervisor
United States Marines Corps
Havelock, NC
12.2019 - 01.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Assessed company operations for compliance with safety standards.
- Provided ongoing training to address staff needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to operations.
Transmission Operator
United States Marine Corps
Camp Pendleton South, CA
02.2017 - 12.2019
- Maintained inventory of broadcast equipment.
- Conferred with station personnel to enhance audio and video levels during operations.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Troubleshot and resolved customer issues.
- Provided leadership, insight and mentoring to new employees to supply knowledge of various programs.
- Reviewed completed work to verify consistency, quality and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
Queensbury Senior High School
Queensbury, NY06.2014
Skills
- Processes and Procedures
- Improvement Plan Knowledge
- Quantitative Skills
- Content Management Expertise
- Project Management
- Issue Resolution
- Maintenance & Repair
- Flexible Schedule
- Critical Thinking
- Training & Development
Timeline
Supervisor
United States Marines Corps
12.2019 - 01.2023
Transmission Operator
United States Marine Corps
02.2017 - 12.2019
High School Diploma -
Queensbury Senior High School
Similar Profiles
Eric LlanasEric Llanas
Geospatial Intelligence Imagery Analyst at 2d Marine Regiment United States Marines CorpsGeospatial Intelligence Imagery Analyst at 2d Marine Regiment United States Marines Corps
Travis PassageTravis Passage
Infantry 0311 Rifleman at United States Marines CorpsInfantry 0311 Rifleman at United States Marines Corps
JAMES A. MUNSONJAMES A. MUNSON
Company Officer at United States Marines CorpsCompany Officer at United States Marines Corps