Lauren Atkinson
Lorena
Summary
Detail-oriented operations and business professional with a Bachelor of Science in Business Administration and extensive experience coordinating operations, maintaining accurate records, supervising teams, analyzing data, and improving organizational processes. Proven ability to manage high-volume information with exceptional accuracy, develop standardized procedures, train employees, collaborate across departments, and meet strict deadlines in fast-paced environments. Recognized for maintaining data integrity, solving complex operational challenges, and implementing process improvements that increase efficiency and accountability.
Overview
8
8
years of post-secondary education
4
4
years of professional experience
Work History
Supervisor
Right at Home
Waco
2025.01 - Current
- Coordinated daily operations for 120 caregivers, ensuring accurate scheduling, documentation, and operational records.
- Analyze staffing data and scheduling trends to reduce overtime expenses and improve operational efficiency.
- Developed standardized procedures and training materials, enhancing consistency across operations.
- Train, coach, and support new employees while serving as a resource for operational questions.
- Coordinated communication across departments, facilitating timely resolution of issues.
- Maintain detailed records while ensuring accuracy and compliance with company policies.
- Resolve escalated issues through research, analysis, and problem solving.
- Prioritize competing deadlines while maintaining exceptional attention to detail.
Management Trainee
Enterprise Mobility
Waco
2024.10 - 2025.01
- Maintained accurate customer records and documentation, ensuring compliance with company standards to support operational integrity.
- Analyzed operational reports to support business decisions and improve performance.
- Coordinated with multiple departments to deliver efficient customer service.
- Coordinated with multiple departments to enhance customer service delivery and streamline communication.
- Developed analytical and organizational skills through daily reporting and management of operational processes.
Licensed Insurance Agent
Farmers Insurance Agency
Conroe
2022.07 - 2024.02
- Wrote more than 125 insurance policies while maintaining production goals and documentation accuracy.
- Reviewed policy information for completeness and accuracy before submission.
- Collected, verified, and entered sensitive customer information into multiple systems.
- Maintained confidential records while complying with state and company regulations.
- Worked with multiple internal departments to resolve policy issues efficiently.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH 2021.01 - 2024.12
Associate of Science - Business Administration
Blinn College
Bryan, TX 2017.08 - 2021.12
Skills
Results-driven operations professional with a Bachelor of Science in Business Administration, skilled in coordinating operations, maintaining data integrity, and enhancing organizational processes Expertise in developing procedures, training staff, and collaborating across departments to meet deadlines in fast-paced environments Strong track record of solving operational challenges and implementing improvements that boost efficiency and accountability
Results-driven operations professional with a Bachelor of Science in Business Administration, skilled in coordinating operations, maintaining data integrity, and enhancing organizational processes Expertise in developing procedures, training staff, and collaborating across departments to meet deadlines in fast-paced environments Strong track record of solving operational challenges and implementing improvements that boost efficiency and accountability
Timeline
Supervisor
Right at Home
2025.01 - Current
Management Trainee
Enterprise Mobility
2024.10 - 2025.01
Licensed Insurance Agent
Farmers Insurance Agency
2022.07 - 2024.02
Bachelor of Science - Business Administration
Southern New Hampshire University
2021.01 - 2024.12
Associate of Science - Business Administration
Blinn College
2017.08 - 2021.12