Dylan Wiener
Lantana,FL
Summary
Dedicated worker experienced in high-pressure environments, consistently recognized for delivering exceptional service and maintaining superior work quality. Proven ability to adapt swiftly to changes while efficiently completing tasks across various settings. Skilled in manual labor, equipment operation, and workspace organization, with a strong commitment to enhancing customer satisfaction and driving positive outcomes. Eager to leverage expertise within a dynamic team to make a meaningful impact.
Overview
10
10
years of professional experience
Work History
Customer Service
UPS
Delray Beach, FL
11.2022 - Current
- Greeted guests and provided exceptional customer service.
- Operated automated equipment such as sorting machines, postage meters, fax machines and copiers.
- Troubleshot office equipment, computer hardware and software issues.
- Assisted with inventory control of postage supplies such as stamps, envelopes, labels.
- Created labels using barcodes or other labeling software programs.
- Scanned documents into electronic filing systems.
- Managed inventory of mailing supplies, including envelopes, stamps, and packaging materials.
- Prepared, packaged, and shipped customer orders with accuracy.
Bookkeeper/Information Technology
CVS
Delray Beach, USA
10.2021 - 06.2022
- Promotes customer loyalty and consistent sales by offering friendly, knowledgeable assistance
- Installation of new hardware, film replacement and servicing of all kiosks
- Assisted in the operation of the photo kiosk
- Preformed troubleshooting and maintenance of computer's
Information Technology/Bookkeeper
Jefron
Wantagh, USA
05.2015 - 01.2020
- Helped order and install computer parts around the office
- As well as troubleshooting and preforming maintenance on PCs and servers
- Assisted in clients scheduling meetings, including follow-ups, and reminder phone calls
- Provided top-level service to all visitors, ensuring they were informed and comfortable while waiting for their meetings
- Checked postings and documents for correctness, accuracy and proper coding.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Island Trees Highschool
Levittown, NY05.2014
Skills
- Cashier
- Bookkeeping
- Customer service
Timeline
Customer Service
UPS
11.2022 - Current
Bookkeeper/Information Technology
CVS
10.2021 - 06.2022
Information Technology/Bookkeeper
Jefron
05.2015 - 01.2020
High School Diploma -
Island Trees Highschool
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