Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dylan Wolfe

Port Hueneme,CA

Summary

Dedicated at electrical troubleshooting and customer training and support, I excelled at Northrop Grumman, enhancing E-2D Avionics systems' efficiency and reliability. My expertise in fault diagnosis and dedication to safety assessment led to a significant improvement in service quality, underpinned by a strong foundation in tool management and power tools application.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Field Service Technician 4

Northrop Grumman
Point Mugu , CA
02.2019 - Current
  • Performed a variety of maintenance, modifications and technical support on E-2D Avionics and Electrical systems, equipment, integrated systems, and subsystems, at various customer and/or field locations. Supports testing, exercises, and operations at CONUS and possible OCONUS locations. Extensive knowledge of the diagnoses and repair of the E-2D radar.
  • Assisted with training of junior technicians in proper installation techniques and safety protocols.
  • Provided technical support to customers over the phone and via email.
  • Explained and demonstrated equipment operations to customer.
  • Performed troubleshooting on electronic circuits and systems.
  • Responded promptly to emergency service requests from clients.
  • Analyzed equipment data to isolate and diagnose faults.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.

Inspector in Quality Assurance and Quality Control

Northrop Grumman
Lake Charles, LA
03.2010 - 04.2012
  • Analyzed plans, specifications and blueprints to understand product requirements.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Completed non-destructive tests and conducted continuous inspections.
  • Maintained accurate records of inspection results, test data, calibration activities, and other related documents.

Avionics Technician

Northrop Grumman
Lake Charles, LA
02.2008 - 03.2010
  • Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
  • Inspected, tested and repaired avionics systems such as navigation, communication, auto-pilot and instruments.
  • Troubleshot and resolved complex problems associated with aircraft electronic systems.

Education

Some College (No Degree) - Process Quality Engineering

Sowela Technical Community College
Lake Charles, LA

Skills

  • Customer training
  • Tool management
  • Fault diagnosis
  • Safety assessment
  • Power tools
  • Electrical troubleshooting

Certification

  • ▪ EKMS/KMI Crypto SME ▪ Production Job/Task Management
    ▪ Active Secret Security Clearance ▪ Personnel/Employee Training and Development
    ▪ Quality Assurance Inspector ▪ Extensive Leadership Experience
    ▪ In-depth Circuit and Schematic Analysis ▪ Technical Expert across multiple Avionics Platforms

References

References available upon request.

Timeline

Field Service Technician 4

Northrop Grumman
02.2019 - Current

Inspector in Quality Assurance and Quality Control

Northrop Grumman
03.2010 - 04.2012

Avionics Technician

Northrop Grumman
02.2008 - 03.2010

Some College (No Degree) - Process Quality Engineering

Sowela Technical Community College

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Dylan Wolfe