Dylan Zalac
Hurricane,WV
Summary
- Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities.
Overview
10
10
years of professional experience
Work History
Broadband Technician
Mediacom Communications
Edenton, NC
11.2022 - Current
- Provide professional, courteous service to residential and business customers
- Identify and resolve connectivity issues
- Install wiring, cabling and networking hardware on customer premises.
- Planning layouts and running cable into buildings and through walls, attics, and crawl spaces.
- Educate customers about wireless devices and assist with setup
- Use of meters and technicians tools
- Proper use of ladders and climbing equipment at telephone poles
- Drive and maintain clean organized company vehicle
- Communicate with a team of field technicians, dispatch, third-party tech support, and network administrators
- Effective time management
Sporting Goods Associate
Walmart
Elizabeth City, NC
06.2014 - 11.2022
- Assist customers with sporting goods and electronics purchases
- Educate customers on firearm safety as well as TV, internet, and video game devices
- Assist with Fishing and Hunting license puchases
- Assist customers with completing forms required for federal-approved firearm sales
- Sales of cell phones and home phones
- Assemble, stock, inventory, and price firearms in accordance with federal policies
- Unload freight trucks holding 900 to 3000 pieces each
- Operate baler, pallet jacks, scizzor lifts, electric jacks, computer systems, handheld equipment, and cash registers
- Regular lifting of heavy merchandise up to 100 lbs, as well as moving merchandise up to 250 lbs
- Mix paint for customers when needed
- Cut fabric for customers
- Stock merchandise in Hardware, Housewares, Toys, Grocery, and other departments of Walmart when needed
- Educate customers on all potential puchases
- Encourage purchases suited to their needs
- Deescalate customer frustrations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
High School Diploma -
Perquimans County High School
Hertford, NC06.2012
Skills
Volunteer Service
3rd Battalion, 10th Special Forces Group, United States Army Airborne Rangers
Timeline
Broadband Technician
Mediacom Communications
11.2022 - Current
Sporting Goods Associate
Walmart
06.2014 - 11.2022
High School Diploma -
Perquimans County High School