Broadband Technician
Charter Communications, Time Warner Cable
- Stayed current on industry trends, participating in training seminars and professional development opportunities to enhance technical expertise.
- Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
- Conducted thorough site surveys prior to installations, ensuring proper planning for efficient project execution.
- Demonstrated flexibility in adapting to changing schedules or priorities as dictated by client needs or emergency situations.
- Contributed to increased company revenue by upselling additional services and products to customers during installation visits.
- Streamlined work processes by collaborating with team members on complex installation projects.
- Utilized advanced diagnostic tools to quickly pinpoint connectivity issues within customer networks.