Anthony Christian
Kingsport,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Broadband Technician
Spectrum
Kingsport, TN
02.2014 - 07.2024
- Interpreted signal strength readings from test equipment during installations.
- Maintained accurate records of all work performed on each job site visit.
- Resolved complex technical issues by researching solutions online or consulting with experts in the field.
- Trained new technicians on installation techniques and safety procedures.
- Installed and configured customer modems and routers to ensure compatibility with the broadband service.
- Monitored system performance using specialized software tools and applications.
- Replaced faulty components such as cables, connectors, switches.
Admin
Cheddars
Kingsport, TN
02.2010 - 02.2014
- Maintained filing system for important documents such as contracts and invoices.
- Provided technical assistance with computer hardware and software issues when needed.
- Responded promptly to customer complaints in a professional manner.
- Provided guidance to managers on disciplinary action and performance management.
Executive Assistant
The Andersen Firm
Kingsport, TN
10.2009 - 02.2010
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Greeted visitors warmly upon arrival at the office premises.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Managed all aspects of catering needs for special events hosted by the organization.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Monitored incoming emails and responded accordingly in a timely manner.
C - Burn Chemical Biological Radiation and Nuclear
Marines Corps
Parris Island, SC
01.2008 - 10.2009
- Assessed risk levels associated with various types of hazardous material incidents.
- Advised personnel on proper safety procedures when working with hazardous materials.
- Implemented decontamination plans following a spill or release of hazardous material.
- Performed complex chemical, biological and radiological tests to detect hazardous materials.
- Collaborated with local emergency response teams during chemical spills or other disasters requiring containment of toxic substances.
Education
High School Diploma -
Jackson High School
Jackson, AL06-2005
Skills
- Service installation and configuration
- Customer Complaint Resolution
- Customer rapport
- Performance Optimization
- Equipment maintenance and installation
- Complaint resolution
- Network Security
- Service Calls
- Technical Support
- Business Administration
- Customer Service
- Meeting planning
- Office Management
- Scheduling
- Human Resources Management (HRM)
- Meticulous attention to detail
- Customer Service-Oriented
- Very dependable
Timeline
Broadband Technician
Spectrum
02.2014 - 07.2024
Admin
Cheddars
02.2010 - 02.2014
Executive Assistant
The Andersen Firm
10.2009 - 02.2010
C - Burn Chemical Biological Radiation and Nuclear
Marines Corps
01.2008 - 10.2009
High School Diploma -
Jackson High School