Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johnny Wilson

ARLINGTON,TX

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Broadband Technician

Charter Spectrum
01.2007 - 02.2008
  • Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
  • Trained new employees to properly perform installations and repairs.
  • Utilized industry equipment to analyze, identify and resolve technical problems.
  • Provided customer with information and requirements for all services.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Infantry Squad Leader

Army
01.2001 - 06.2006
  • Supervised and led squad of [Number] soldiers, setting high standard of efficiency, loyalty and integrity.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Executed reasoned and efficient decision-making to foster troop discipline and unity.
  • Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Maintained 100% accountability of assigned equipment worth more than $1,000,000.
  • Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
  • Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
  • Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Disciplined subordinates for rules infractions and poor performance.

Liquor Store Manager

2M Liquor
05.1996 - 03.1999
  • Received payments by cash, credit and personal check and remitted correct change.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.

Education

BBA - Business Management

The University of Texas At Arlington
Arlington, TX
03.2024

Associate of Arts - Fine Arts

Tarrant County College District
Fort Worth, TX
03.2014

Skills

  • Equipment Installation and Maintenance
  • Equipment Troubleshooting
  • Customer Rapport
  • Equipment Repair
  • Installation and Configuration
  • Service Calls
  • Complaint Resolution
  • Router Installation and Optimization
  • Vehicle Maintenance
  • Safety Practices
  • Educating Customers

Languages

Spanish
Limited Working

Timeline

Broadband Technician

Charter Spectrum
01.2007 - 02.2008

Infantry Squad Leader

Army
01.2001 - 06.2006

Liquor Store Manager

2M Liquor
05.1996 - 03.1999

BBA - Business Management

The University of Texas At Arlington

Associate of Arts - Fine Arts

Tarrant County College District

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Johnny Wilson