DANNY DIAZ
Abilene,Tx
Summary
Detail-oriented professional with 14 years of experience and a proven knowledge of safety assessments and repair actions. Aiming to leverage my skills to successfully fill the PMEL Technician role at your company. Hard-working, dedicated, diligent professional with years of experience and a proven knowledge of troubleshooting, diagnostics and preventive maintenance. Frequently praised as efficient by peers. Detail-oriented with excellent communication, problem solving, interpersonal and creative thinking skills. I can be relied upon to help your company achieve its goals. Ready to make an immediate contribution to your organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
BROADBAND TECHNICIAN
Abilene
01.2009 - Current
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions
- Repaired, newly installed and updated equipment to ensure that it functioned properly and conforms to specifications, using test equipment and observation
- Collaborated with other workers to locate and correct malfunctions
- Removed loose wires and other debris after work was completed
- Requested support from technical service centers when on-site procedures failed to solve installation or maintenance problems
- Demonstrated equipment to customers and explained its use, responding to any inquiries and complaints
- Ensured that power supplies were adequate and that communications links function
- Repaired or replaced defective and damaged telephones, wires, switching system components and associated equipment
- Reviewed manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures
- Ran wires between components and outside cable systems, connecting to telephone poles or underground cable accesses
- Performed database verifications using computers
- Maintained tools, test equipment and motor vehicles
- Climbed poles and ladders, used truck-mounted booms and entered areas such as manholes and cable vaults to install, maintain and inspect equipment
- Assembled and installed data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems and networks
- Dug holes and trenches as necessary for equipment installation and access
- Removed and remade connections to change circuit layouts, followed work orders and diagrams
- Inspected equipment on regular basis to ensure proper functioning
- Communicated with bases, used telephones and two-way radios to receive instructions and technical advice and to report equipment status.
Education
High School Diploma -
Abilene High School
Abilene, TX05.1994
Skills
- Adjusted and modified equipment performance to respond to customer requests
- Analyzed test readings, computer printouts
- Trouble reports to determine equipment repair
- Noted differences in wire and cable colors so that work can be performed correctly
- Determine requirements for new and additional telephone services
- Determined viability of sites through observation and discussed site locations and construction
- Addressed illegal or unauthorized use of equipment
- Routed and connected cables
- Drove crew trucks to and from work areas
- Identified exact installation sites for equipment
- Product and Service Troubleshooting
- Company Product Knowledge
- Telecommunications Systems
- Equipment Maintenance and Installation
- Work Orders
- Reading Comprehension
- Service Requests
- Technical Support
- Workplace Safety
- Equipment Preparation
- Quality Improvement
- Installation and Configuration
- Data Reports
- Configuring Equipment
- Dispatch Communication
- Equipment Troubleshooting
- Routine Maintenance
- Connected Installations
- Device Installation
Certification
Workplace Safety Switches and Routers
Bug Fixes Effective Customer Communication
Additional Information
Army Veteran
Timeline
BROADBAND TECHNICIAN
Abilene
01.2009 - Current
High School Diploma -
Abilene High School