Dylan Arredondo
Mitchell,SD
Summary
Results-driven Customer Service Representative with experience in managing operational workflows and leading teams. Skilled in conflict resolution and enhancing productivity, contributing to improved customer satisfaction. Seeking to leverage communication, teamwork, and problem-solving abilities to deliver exceptional customer service.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Taco Johns
04.2026 - Current
- Ensured cleanliness and organization of workplace to support operational efficiency.
- Addressed customer inquiries and concerns promptly
- Processed customer orders and requests promptly to uphold service standards.
Wash Attendant
Blue Tide Car Wash
11.2024 - 09.2025
- Ensured cleanliness and welcoming atmosphere to enhance customer experience.
- Engaged with customers to address needs and provide assistance.
- Operated wash equipment to ensure thorough and efficient vehicle cleaning.
- Assisted customers with service options, enhancing overall satisfaction and experience.
- Maintained cleanliness of workspace, promoting safety and organization standards.
Intern personal trainer
Htx Fightcamp
05.2024 - 08.2024
- Developed workout programs and led athletes of all ages in resistance training, fostering motivation and commitment to fitness goals
- Assisted in developing training programs for clients to improve fitness and self-defense skills.
- Coordinated daily class schedules to optimize participant engagement and resource allocation.
- Supported marketing initiatives by creating content for social media platforms, enhancing brand visibility.
Cashier
Taco Bell
01.2024 - 05.2024
- Facilitated customer orders and processed transactions to enhance shopping experience.
- Kept workspace clean and organized to ensure efficient operations.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections and provided information on promotions.
Barista
Scooter’s Coffee
11.2023 - 01.2024
- Crafted diverse coffee drinks and food items to meet customer preferences.
- Delivered prompt and friendly service in a fast-paced environment.
- Operated espresso machines and blenders to prepare high-quality beverages.
- Provided excellent customer service, ensuring a positive experience for all patrons.
- Maintained cleanliness and organization of workstations and dining areas.
Education
High School -
Jersey Village High School
Houston, TX05-2023
Bachelor of Science - Sports and Fitness Management
Dakota Wesleyan University
Mitchell, SD05-2027
Master of Science - Sports And Fitness Administration
Dakota Wesleyan University
Mitchell, SD05-2028
Skills
- Customer Service
- Sales
- Cash management
- Inventory Management
- Operations management
- Staff supervision
- Staff management
- Safety Compliance
- Teamwork
- Team motivation
- Leadership
- Communication
- Conflict Resolution
- Customer-oriented
Accomplishments
- Achieved effective team processes for athletic programs, through effectively helping to build an in depth workout routine and manage a large group of individuals to facilitate mental and physical growth.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Shift Supervisor
Taco Johns
04.2026 - Current
Wash Attendant
Blue Tide Car Wash
11.2024 - 09.2025
Intern personal trainer
Htx Fightcamp
05.2024 - 08.2024
Cashier
Taco Bell
01.2024 - 05.2024
Barista
Scooter’s Coffee
11.2023 - 01.2024
Bachelor of Science - Sports and Fitness Management
Dakota Wesleyan University
High School -
Jersey Village High School
Master of Science - Sports And Fitness Administration
Dakota Wesleyan University
AWARDS
Honor Roll - While in schooling i often maintain good grades and try to stay structured
Varsity Letters - standard awards for participation and achievement in high school athletics
All-State Honors - in wrestling for hitting top 15 in the state of TX,
Captain’s Award - award specifically for demonstrating strong leadership as a team captain.
Wrestling Coach — Asst.
Provided coaching and guidance to young athletes.