Dylan T. Jesse
Ft. Collins,CO
Summary
Self-assured professional with a background engaging clients, streamlining sales processes and assessing customer needs. An established Lead Generator promoting undeniable organizational skills and desiring the opportunity to work hard. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Sales Lead Generator
Proudman Marketing
2019 - 2019
- Developed strong relationships with potential clients, resulting in increased lead generation and conversion rates.
- Streamlined the lead qualification process, ensuring that high-quality prospects were identified and prioritized for further engagement.
- Out-performed my colleagues as a new hire by setting the in-office record for qualified leads booked in a single week.
Content Writer, Producer, Board Member
Blunderbuss
2016 - 2018
- Developed the format and scripting processes for a brand-new multi-event podcast and panel discussion event series.
- Coordinated with audio technicians and event host to produce high-quality content for digital distribution.
- Completed thorough research into assigned topics.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Ensured accuracy and consistency in all written materials through diligent proofreading and editing.
Shift Manager, Customer Service Department
DataVerify
Pittsburgh, PA
2010 - 2012
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Bachelor of Arts - Philosophy And English
Washington And Jefferson College
Washington, PAMaster of Fine Arts - Creative Writing
Chatham University
Pittsburgh, PASkills
- Project Prioritization
- Goal-oriented mindset
- Objection handling
- Cold calling expertise
- Telephone and email etiquette
- Client Engagement
- Interpersonal and written communication
- Customer Needs Assessment
- Proficient in Microsoft Office and Adobe Suites
- Lead Generation
- Customer Service
- Time Management
- Attention to Detail
- Team Leadership
Timeline
Sales Lead Generator
Proudman Marketing
2019 - 2019
Content Writer, Producer, Board Member
Blunderbuss
2016 - 2018
Shift Manager, Customer Service Department
DataVerify
2010 - 2012
Bachelor of Arts - Philosophy And English
Washington And Jefferson College
Master of Fine Arts - Creative Writing
Chatham University
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