Dyllan Funcheon
Jacksonville,Florida
Summary
Adept at driving growth and fostering team unity, excelled at Ralph Lauren, enhancing sales and employee satisfaction through strategic leadership and operational management. Expertise driving culture in customer relationship management and problem resolution led to significant achievements, including improved client loyalty and streamlined processes, underpinning my commitment to excellence and collaborative success.
Overview
10
10
years of professional experience
Work History
General Manager
Ralph Lauren
10.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Brand Image Project Coordinator
Ralph Lauren
04.2020 - 10.2023
- Supported the development of new business opportunities by contributing to proposals and presentations.
- Contributed to the continuous improvement culture by sharing best practices across various projects.
- Boosted client satisfaction by consistently delivering high-quality solutions within agreed upon timelines.
- Ensured high-quality deliverables by conducting thorough quality assurance checks and reviews.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
Associate Manager
Ralph Lauren
04.2015 - 10.2023
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
Education
Bachelors - Business Administration And Management
Saint John’s River State
Saint Augustine, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Customer relationship management
- Goal setting
- Administrative skills
- Motivation
Accomplishments
I traveled with the company through the United States, Canada and China to open and brand Luxury stores. My expertise helped develop teams in knowledge and vision.
Languages
Spanish
Professional Working
Chinese (Mandarin)
Elementary
Timeline
General Manager
Ralph Lauren
10.2023 - Current
Brand Image Project Coordinator
Ralph Lauren
04.2020 - 10.2023
Associate Manager
Ralph Lauren
04.2015 - 10.2023
Bachelors - Business Administration And Management
Saint John’s River State
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