Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dymond Collins

Jacksonville,FL

Summary

Dedicated and detail-oriented professional with extensive experience in patient care and coordination, complemented by certification as a phlebotomist. Completed two months of hands-on phlebotomy training, proficient in performing over 10 blood draws daily, including venipuncture and capillary punctures for diverse patient populations, including adults and geriatrics. Strong commitment to providing compassionate care while ensuring accurate specimen collection and strict adherence to safety and infection control protocols. Thrives in fast-paced environments, ready to contribute immediately with a Certificate of Accomplishment in Phlebotomy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Volunteer Phlebotomist

Acumen CNA Training Centre, Jacksonville FL
04.2025 - 04.2025
  • Performing venipuncture and capillary punctures on 10+ patients daily, ensuring accurate and efficient specimen collection.
  • Follow strict infection control and safety procedures, contributing to a clean and safe work environment.
  • Tending to all patient reactions & complications as needed.

Phlebotomy Technician Program

Acumen CNA Training Centre, Jacksonville FL
04.2024 - 05.2024
  • Performing venipuncture and capillary punctures on 10+ patients daily, ensuring accurate and efficient specimen collection.
  • Follow strict infection control and safety procedures, contributing to a clean and safe work environment.
  • Tending to all patient reactions & complications as needed.
  • Gain hands-on experience in specimen processing, including labelling and preparing samples for laboratory analysis.
  • Learn to operate and maintain phlebotomy equipment under supervision.

Debt Analyst/Customer Service

Tax Defense Network, Jacksonville FL
06.2019 - 06.2022
  • Answer incoming phone calls, and properly qualify all potential clients, while following the Money Solver Scripts, Talk Track, and Ownership of File protocols.
  • Must meet or exceed the MINIMUM Goal Requirements of 20 Dials and at least 1 transfer per hour worked.
  • Debt Analysts must also provide proper F.I.R.E. and I.C.E. to current TDN clients, while ensuring they relate to the appropriate department or representative.

Education

Phlebotomy Technician -

Acumen CNA Training & Testing Centre
04.2024

High School Diploma - undefined

Cornerstone Christian Correspondence School
Townsend, GA
06.2014

Skills

  • Venipuncture & Capillary Puncture
  • Donor Eligibility Screening
  • Patient Care & Comfort
  • Specimen Collection & Preparation
  • Infection Control & Safety Procedures
  • Organization & Guideline Familiarity
  • Communication & Attention to Detail
  • Fast Learner & Flexible

Certification

Phlebotomy Technician

Med Technician

CNA

Timeline

Volunteer Phlebotomist

Acumen CNA Training Centre, Jacksonville FL
04.2025 - 04.2025

Phlebotomy Technician Program

Acumen CNA Training Centre, Jacksonville FL
04.2024 - 05.2024

Debt Analyst/Customer Service

Tax Defense Network, Jacksonville FL
06.2019 - 06.2022

High School Diploma - undefined

Cornerstone Christian Correspondence School

Phlebotomy Technician -

Acumen CNA Training & Testing Centre