Dymond Russell
Philadelphia,PA
Summary
Talented professional and knowledgeable leader. Brings 8 years of valuable expertise and skill at identifying or anticipating problems and providing solutions. Attentive to detail with experience in critical patient care and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to secure a Health Care Consultant or Project Manager position and help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
Penn Presbyterian Medical Center
10.2018 - Current
- Improves and provide quality patient care within a critical and acute-care setting
- Displays strong clinical skills in assessing vital signs, performing lab draws, and glucose checks
- Ensures the accurate, timely flow of information by maintaining thorough patient records and updating critical care team directly
Patient Care Observer
Penn Presbyterian Medical Center
12.2015 - 09.2018
- Enhanced patient care data accuracy by diligently recording continuous one-to-one observations.
- Assisted care team in the care of post-operation, elderly, and behavioral patients.
- Improved care team efficiency by effectively communicating findings with colleagues and supervisors.
Player Service Agent/Customer Service Representative
River's Casino Philadelphia (Sugarhouse)
10.2013 - 07.2014
- Developed strong communication skills within the team, fostering a positive atmosphere and promoting teamwork.
- Increased player retention rates by creating a supportive environment and addressing individual needs.
- Assisted customers with winning jackpot payouts of $1,200 or more.
Education
Bachelor of Science - Allied Health
Widener University
Chester, PA12.2023
Skills
- Leadership
- Quality Assurance
- Time Management
- Problem Solving
- Adaptability
- Care Plan Implementation
Timeline
Certified Nursing Assistant
Penn Presbyterian Medical Center
10.2018 - Current
Patient Care Observer
Penn Presbyterian Medical Center
12.2015 - 09.2018
Player Service Agent/Customer Service Representative
River's Casino Philadelphia (Sugarhouse)
10.2013 - 07.2014
Bachelor of Science - Allied Health
Widener University
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