DyNasha Williams
Manning,USA
Summary
Obtain a position that utilizes my skills, quality assurance, program development, and training experience to make a positive contribution to your company. Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Support Representative
HopeHealth
Orangeburg, SC
02.2024 - Current
- Schedule appointments and maintain accurate Electronic Health Records
- Verifying patient insurance, obtaining authorizations, and collecting co-pays or payments
- Acting as a liaison between patients and medical staff, maintaining high-level communication and empathy
- Processing payments from patients and handling billing issues between patients and insurance companies
Patient Service Representative
Colonial Healthcare
Manning, SC
11.2023 - 12.2024
- Customer service advocate for patients that walk in for urgent care/primary needs
- Providing support to clients by responding to their inquiries, providing solutions, and resolving issues
- Skilled in managing patient intake, insurance verification, workers compensation, referrals and scheduling prior to visits
- Collect co-pays, past due balances
- Schedule appointments (MRI, x-rays, ultrasounds, follow ups)
PSR II / Lab Technician
Doctors Care/UCI Medical Affiliates, Inc.
Florence, SC
09.2021 - 10.2023
- Ensures the accuracy of the patient’s demographics, and medical histories
- Verify patient’s insurance coverage and collect co-payments.
- Process credit card payments and balance daily cash deposits.
- Maintain patient data up-to-date and verify patient information at every visit
- Balance nightly deposits and complete credit card processing
- (Drug/ Alcohol Technician) Record and process specimens, ensuring all relevant information is accurate, all requested tests are ordered, collection procedures are followed, while maintaining a chain of custody at all times.
Education
Certificate - Healthcare Administration
Professional Medical Training Center
Florence, SC11-2019
High School Diploma - undefined
Manning High School
Manning, SC06-2013
Skills
- Microsoft Excel
- Insurance Verification
- EClinicalWorks
- Microsoft Word
Certification
- BLS Certification
- Certified Medical Administrative Assistant
Timeline
Patient Support Representative
HopeHealth
02.2024 - Current
Patient Service Representative
Colonial Healthcare
11.2023 - 12.2024
PSR II / Lab Technician
Doctors Care/UCI Medical Affiliates, Inc.
09.2021 - 10.2023
High School Diploma - undefined
Manning High School
Certificate - Healthcare Administration
Professional Medical Training Center