DyNasia Crowley
Dayton,OH
Summary
Highly efficient employee, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
09.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Operated light trucks to deliver loads as far as 50 miles from home location.
Crew Member
Target
05.2021 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at register.
- Enhanced team productivity by maintaining clean and organized workspace for crew members.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Sales Associate
Verizon
03.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Waitress Trainer
Fred's Steakhouse & Saloon
09.2017 - 01.2018
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Altus High School
05.2019
Skills
- Health Code Compliance
- Customer Engagement
- Inventory Restocking
- Safe Food Handling
- Customer Service
- Inventory Counts
- Safety
- Clear Communication
- Initiative and Self-Motivation
- Point-of-sale transactions
- Problem-Solving
- Creativity and Innovation
- Product Promotion
- Attention to Detail
- Time Management
Timeline
Delivery Driver
Amazon
09.2023 - Current
Crew Member
Target
05.2021 - 09.2023
Sales Associate
Verizon
03.2019 - 01.2021
Waitress Trainer
Fred's Steakhouse & Saloon
09.2017 - 01.2018
High School Diploma -
Altus High School
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon