Dedicated customer service professional with strong decision-making and adaptability skills. Proven ability to enhance shopping experiences and foster positive relationships, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
Atlanta, GA
09.2025 - Current
Assisted customers in selecting products based on preferences and needs.
Developed product knowledge to provide informed recommendations and enhance shopping experience.
Organized and managed customer orders for efficient fulfillment and timely delivery.
Collaborated with store team to maintain inventory accuracy and optimize stock levels.
Adapted quickly to changing product availability, ensuring seamless shopping experiences for customers.
Responded to customer inquiries, resolving issues promptly to ensure satisfaction.
Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Babysitter
Private Individuals
Gainesville, GA
11.2022 - 08.2025
Supervised children's activities to ensure safety and engagement.
Developed personalized routines that catered to individual needs and preferences.
Communicated effectively with parents regarding children's progress and concerns.
Implemented educational games to promote learning and development.
Maintained a clean, organized environment conducive to play and study.
Adapted childcare strategies based on children's changing moods and requirements.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Basketball Trainer
Youth Growth and Development
Gainesville, GA
01.2023 - 01.2025
Designed tailored training programs to enhance player skills and performance.
Developed and implemented practice drills focusing on fundamental basketball techniques.
Mentored youth athletes, fostering teamwork and sportsmanship values.
Analyzed player performance data to identify areas for improvement and track progress.
Collaborated with coaches to align training strategies with team goals and objectives.
Cashier
Marco's Pizza
Flowery Branch, GA
09.2021 - 11.2022
Processed customer transactions accurately and efficiently using point-of-sale systems.
Managed cash drawer, ensuring accuracy in daily reconciliations.
Assisted customers with menu selections, enhancing overall dining experience.
Maintained cleanliness and organization of workstations for optimal efficiency.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.