Dyona Stevenson
York,PA
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food Sales Associate
Jack In The Box
06.2019 - 11.2019
- Prepared quotes with prices, credit terms and estimated delivery schedules.
- Demonstrated products to customers and emphasized key features to close sales.
- Tracked stock levels and worked with logistics teams to maintain optimal levels.
- Prospected new customer leads from print, online and in-person methods.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stayed later hours than scheduled to better help the company.
Sales Floor Associate
Walmart
12.2019 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sales Floor Associate
Kohls Department Store
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Communication with customers professionally and proactively to provide product information and advice.
- Processed payments and provided receipts to establish proof of transaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
GED -
Akins High School
Austin, TX02.2019
Skills
- Money Transfer Systems
- Adaptable and Flexible
- Loss Prevention Goals Monitoring
- Register Management
- Corrective Actions
- Digital Databases
- Customer Service
- Hospitality and Accommodation
- Persuasive Selling
- Team Cooperation
- Fast with Technology
- Fast typing
Hobbies
My main hobby is technology.
When I am not working or doing anything else I teach myself how to trouble shoot for numbers issues that can go wrong with a phone, computer, and more.
I am well versed on computer parts and how to install parts. I grew up with technology which has made me tech savvy.
I work out in the early mornings to help get my days started on the right foot. Exercising boosts my overall mood and wakes me up.
I enjoy going camping with my family and friends every now and then for a change of scenery.
Timeline
Sales Floor Associate
Kohls Department Store
05.2023 - Current
Sales Floor Associate
Walmart
12.2019 - 06.2022
Food Sales Associate
Jack In The Box
06.2019 - 11.2019
GED -
Akins High School
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