Dyreante Notto
Houston,DE
Summary
Highly-skilled phlebotomist with 4 years of experience in healthcare settings & 2 years pediatric healthcare experience. Provides compassionate and professional care with 6-months shadowing in phlebotomy. Proficient in collecting blood specimens and processing for further analysis.
Overview
6
6
years of professional experience
Work History
Resolution Coordinator
Walmart
06.2024 - 12.2024
- Served as a subject matter expert in dispute resolution, providing guidance and training to new hires on best practices.
- Achieved high levels of client satisfaction through empathetic listening skills and effective communication strategies during difficult conversations.
- Reduced case resolution time by streamlining the complaint handling process and utilizing conflict resolution skills.
- Maintained a high level of confidentiality when handling sensitive information related to disputes or legal matters.
Dental Assistant
Meyerland Modern Dentistry
08.2021 - 01.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Laboratory Assistant
Grambling Sate University
08.2018 - 06.2020
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Processed patient specimens according to priority and documented results.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Houston, TX12.2025
No Degree - Phlebotomy
American National Phlebotomy
Houston, TX07.2024
Bachelor of Science - Biology
Grambling State University
Grambling, LA04.2021
Skills
- Patient Care & Compassion
- Specimen handling & Equipment Sterilization
- Venipuncture
- Communication & Attention To Detail
- HIPAA Compliance
- Medical terminology knowledge
- Critical Thinking
- Infection Control & Bloodborne Pathogens
- Time Management
- Certified in CPR/AED
- Phlebotomy Technician (NCPT)
- Microsoft Office Suites
Timeline
Resolution Coordinator
Walmart
06.2024 - 12.2024
Dental Assistant
Meyerland Modern Dentistry
08.2021 - 01.2023
Laboratory Assistant
Grambling Sate University
08.2018 - 06.2020
Bachelor of Science - Nursing
Galen College of Nursing
No Degree - Phlebotomy
American National Phlebotomy
Bachelor of Science - Biology
Grambling State University
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