Dyshia Dates
Milwaukee,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Paraprofessional
Milwaukee Public Schools
11.2023 - Current
- Providing hands-on support to a teacher when preparing lessons or instructing students in the classroom
- Helping with behavior management, tracking a student’s grades and behavior, and setting up classroom materials before class
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Collections Counselor
Dovenmuehle mortgage
12.2022 - 10.2023
- Observing accounts to identify overdue payments, Reporting collection activity
- Addressing client queries, Developing repayment plans.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
POST CLOSING
NEWREZ
03.2021 - 08.2022
- Audits loan packages after closing to ensure completeness and accuracy
- Retrieves final title policies/recorded mortgages from title companies to update databases
- Processes all fees
- Reviews loan documents for accuracy
- Follows up on title insurance
- Completed post-closing quality control evaluations of originated mortgage loans.
DEBT SPECIALIST
RAUSCH STURM
05.2020 - 02.2021
- Negotiated debt repayment with consumers
- Obtain agreements to repay debt in a timely manner
- Updated and maintained consumer data to reflect the account status
- Maintained quality standards
- Complied with applicable laws and regulations governing third party collections
Education
HIGH SCHOOL DIPLOMA -
DESTINY HIGH SCHOOL
01.2011
Skills
- Special Education Support
- Crisis Intervention
- Needs Assessment
- Documentation Management
- Quality control measures
- Data entry proficiency
- Excellent Phone Demeanor
- Mathematics skills
- Data entry skills
- Data Collection
Professionaltitle
Highly organized and detail-oriented individual with a strong background in customer service and a passion for creating positive onboarding experiences, seeking an entry-level Onboarding Specialist position to utilize my excellent communication skills and ability to build strong relationships with clients to ensure a seamless onboarding process.
Timeline
Paraprofessional
Milwaukee Public Schools
11.2023 - Current
Collections Counselor
Dovenmuehle mortgage
12.2022 - 10.2023
POST CLOSING
NEWREZ
03.2021 - 08.2022
DEBT SPECIALIST
RAUSCH STURM
05.2020 - 02.2021
HIGH SCHOOL DIPLOMA -
DESTINY HIGH SCHOOL
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