Dzyre Alva
San Marcos,TX
Summary
Proven Sales Associate with a track record of excellence at Macy's, adept in payment processing and customer needs assessment. Known for exceptional problem-solving and listening skills, fostering teamwork, and enhancing sales development. Successfully navigated high-stress situations, ensuring customer satisfaction and loyalty through effective communication and service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Macys'
12.2019 - 08.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Arts - Social Work
Texas State University
San Marcos, TX05.2026
Skills
- Payment Processing
- Sales Development
- Customer Needs Assessment
- Problem-solving skills
- Listening Skills
- Teamwork and Collaboration
Timeline
Sales Associate
Macys'
12.2019 - 08.2022
Bachelor of Arts - Social Work
Texas State University
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