
Detail-oriented Insurance Coordinator offering 8 years of experience navigating insurance options in both long- and short-term care facilities. Well versed in Medicare requirements with notable success maximizing reimbursements while optimizing revenue cycle management. Attentive listener with patient-first attitude to insurance plan selection, supporting patients through routine, preventive and long-term care.
Provided Insurance education to ESRD patients, both new and established, receiving dialysis treatment.
Assisted in completion of assistance applications for American Kidney Fund and financial assistance program offered by Fresenius Kidney Care
Filed applications for ESRD Medicare, Medicaid, Medigap and SSD.
Provided assisted follow-up for all pending applications
Tracked patient demographics in regards to underinsured status and insurance type.
Provided education regarding transplant eligibility and insurance coverage needed to successfully qualify
ESRD Rules and Regulations
Medicare and Medicaid knowledge
Insurance Verification
Problem-solving
File and records management
Strategic thinking skills
Customer service and assistance
Account management
Insurance coverage verification
Time Management
Commercial Insurance Knowledge
Social Security Disability program knowledge
Coordination of Benefits