Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Radcliff

Endicott,NY

Summary

Detail-oriented Insurance Coordinator offering 8 years of experience navigating insurance options in both long- and short-term care facilities. Well versed in Medicare requirements with notable success maximizing reimbursements while optimizing revenue cycle management. Attentive listener with patient-first attitude to insurance plan selection, supporting patients through routine, preventive and long-term care.

Overview

8
8
years of professional experience
17
17
years of post-secondary education

Work History

Insurance Coordinator

Fresenius Kidney Care
Binghamton , NY
06.2014 - Current

Provided Insurance education to ESRD patients, both new and established, receiving dialysis treatment.

Assisted in completion of assistance applications for American Kidney Fund and financial assistance program offered by Fresenius Kidney Care

Filed applications for ESRD Medicare, Medicaid, Medigap and SSD.

Provided assisted follow-up for all pending applications

Tracked patient demographics in regards to underinsured status and insurance type.

Provided education regarding transplant eligibility and insurance coverage needed to successfully qualify

Education

Master of Science - Biomedical Anthropology

Binghamton University
Binghamton, NY
08.2011 - 05.2013

Bachelor of Arts - Anthropology

Hartwick College
Oneonta, NY
09.2007 - 05.2011

High School Diploma -

Moravia Central School
Moravia, NY
09.1995 - 06.2007

Skills

    ESRD Rules and Regulations

Medicare and Medicaid knowledge

Insurance Verification

Problem-solving

File and records management

Strategic thinking skills

Customer service and assistance

Account management

Insurance coverage verification

Time Management

Commercial Insurance Knowledge

Social Security Disability program knowledge

Coordination of Benefits

Timeline

Insurance Coordinator

Fresenius Kidney Care
06.2014 - Current

Master of Science - Biomedical Anthropology

Binghamton University
08.2011 - 05.2013

Bachelor of Arts - Anthropology

Hartwick College
09.2007 - 05.2011

High School Diploma -

Moravia Central School
09.1995 - 06.2007
Amy Radcliff