Ryan Gibson
Frederick,MD
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
2
2
years of professional experience
Work History
Associate
Home Depot
Frederick, MD
06.2020 - 04.2022
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
- Prepared domestic and international shipments for transportation.
- Trained new associates on basic and advanced shipment procedures.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Provided quotes to customers for purchase of products.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
Office Technician
Enigma Shipping
Monrovia, LIberia
01.2021 - 04.2021
- Received and routed business correspondence to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled client correspondence and tracked records to foster office efficiency.
Office Assistant
Enigma Shipping
Monrovia, Liberia
08.2019 - 01.2020
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
Education
No Degree -
American InterContinental University
Schaumburg, ILHigh School Diploma -
Northwest High School
Germantown, MD06.2013
Skills
- 30 WPM typing speed
- Customer service orientation
- Supporting sales staff
- Computer competencies
- Verbal and Written Communication
- Service-Oriented
- Creative Thinking
- Flexible and Adaptable
- Data Gathering
- Data Entry
- Attention to Detail
- Self-Starter
Additional Information
References
Darlington Sirleaf -Office Manager at Enigma Shipping
Racquel Russ-Supervisor at Enigma Shipping
Timeline
Office Technician
Enigma Shipping
01.2021 - 04.2021
Associate
Home Depot
06.2020 - 04.2022
Office Assistant
Enigma Shipping
08.2019 - 01.2020
No Degree -
American InterContinental University
High School Diploma -
Northwest High School
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