Roberto Zavala
Brentwood,CA
Summary
Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking. Started as To-go at chili's moved up by becoming food runner, server, and cook. Stopped working there since my mother became a manager and so therefore couldn't be working there any longer. My goal is to strive to be excellent in fast paced working environment.
Overview
1
1
year of professional experience
Work History
Cook
Chillis
Brentwood , CA
2021.01 - 2022.01
- Worked in Salad/Nacho and Fryer
- Worked as Server and Food Runner as well
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Communicated closely with servers to fully understand special orders for customers.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Worked with POS system to place orders, manage bills and handle complimentary items
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept register accurate through correct billing, payment processing and cash management practices
Education
Still Studying -
Liberty High School
Brentwood, CA06.2023
Skills
- Recipes and menu planning
- Food plating and presentation
- Institutional and batch cooking
- Performance improvement
- Hospitality and service industry background
- Reliable and Responsible
- Order Accuracy and Delivery
- Transactions and Cash Handling
- Menu Memorization and Presentation
- Relationship Building
- Verbal and Written Communication
Timeline
Cook
Chillis
2021.01 - 2022.01
Still Studying -
Liberty High School