Summary
Overview
Work History
Education
Skills
Languages
Timeline
ResearchAssistant

Roberto Zavala

Brentwood,CA

Summary

Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking. Started as To-go at chili's moved up by becoming food runner, server, and cook. Stopped working there since my mother became a manager and so therefore couldn't be working there any longer. My goal is to strive to be excellent in fast paced working environment.

Overview

1
1
year of professional experience

Work History

Cook

Chillis
Brentwood , CA
2021.01 - 2022.01
  • Worked in Salad/Nacho and Fryer
  • Worked as Server and Food Runner as well
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Kept register accurate through correct billing, payment processing and cash management practices

Education

Still Studying -

Liberty High School
Brentwood, CA
06.2023

Skills

  • Recipes and menu planning
  • Food plating and presentation
  • Institutional and batch cooking
  • Performance improvement
  • Hospitality and service industry background
  • Reliable and Responsible
  • Order Accuracy and Delivery
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Relationship Building
  • Verbal and Written Communication

Timeline

Cook

Chillis
2021.01 - 2022.01

Still Studying -

Liberty High School
Roberto Zavala