Elizabeth Duryea
Leicester
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in desired position role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Dunkin' Donuts
01.2021 - 07.2023
- I take peoples orders and make change if they give cash, I also make their drinks and food
Summer Laborer
Livingston county highway department
06.2023 - 11.2023
- Flagging, mowing, weedwacking and driving
Dental Assistant
Mosaic Health
11.2023 - 06.2024
- Welcoming and comforting patients, ensuring they are comfortable in the dental chair, and preparing them for procedures
- Scheduling appointments, including follow-up appointments
- Sterilizing and setting up dental instruments and equipment, and organizing and restocking and front desk help if needed
Customer Service Representative
Coast Professional, Inc.
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Junior High School Education -
Keshequa Senior High School
Nunda, NY06.2023
Skills
- Stocking
- Cashiering
- Math
- Customer Service
- Organizational Skills
- Food Service
- Serving
- Cash Handling
- Babysitting
- Computer skills
- Chairside Assisting
- Front Desk
- Dental Assisting
- Customer service
- Data entry
- Payment processing
- Client relations
- Call center operations
- Scheduling
- Follow-up skills
- Appointment scheduling
- Documentation
- Account updating
Certification
CPR Certification
Timeline
Customer Service Representative
Coast Professional, Inc.
06.2024 - Current
Dental Assistant
Mosaic Health
11.2023 - 06.2024
Summer Laborer
Livingston county highway department
06.2023 - 11.2023
Cashier
Dunkin' Donuts
01.2021 - 07.2023
Junior High School Education -
Keshequa Senior High School
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