Akylah Adams-Pope
Milwaukee,WI
Summary
Experienced and dependable sales associate with a proven track record of delivering exceptional customer service and building strong relationships. Committed to creating a welcoming environment for customers and ensuring their needs are met with comprehensive assistance. Possessing extensive knowledge of sales strategy and expertise in merchandising techniques, enabling effective sales driving and contributing to team success.
Overview
1
1
year of professional experience
Work History
Cashier
Suntex Marinas
08.2024 - 09.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Conducted routine patrols around the property perimeter to ensure safety regulations were consistently followed by all visitors and employees alike.
- Enhanced customer satisfaction by providing exceptional marina services and addressing their needs promptly.
- Assisted with boat launching and docking, ensuring a smooth and stress-free experience for guests.
- Removed safety hazards, soiled items, and trash from customer areas.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Guest Services
At Your Service Staffing
03.2024 - 09.2024
- Be comfortable in a fast-paced environment.
- Approachable, friendly, and articulate.
- Ability to work effectively on a team.
- Ability to adhere to scheduling methods and procedures.
- Punctual, proactive, and accountable.
- Ability to work Outdoors.
- Maintain a fun, friendly, and safe environment in assigned sections.
- Greet guests as they enter the ballpark with a smile.
- Deliver outstanding customer service under a variety of circumstances.
- Assist guests with disabilities, providing a wheelchair escort as requested.
- Maintain a pleasant, friendly, and professional demeanor with guests and coworkers.
- Operate ticket scanners and ensure all guests have proper tickets or credentials.
- Provide accurate information and directions to the various areas in the facility.
- Operate elevators and escalators in a safe manner and ensure that only guests with proper tickets are allowed access to particular levels.
- Directing guests around the stadium effectively while maintaining a friendly demeanor at all times.
Seasonal Retail Sales Associate
Delaware North
10.2023 - 01.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Help customers with finding items around the store
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Recommended complementary purchases to customers, increasing revenue.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High school diploma -
Lindblom Math & Science Acad High School
Chicago, IL05.2024
Skills
- Food Production
- Food Preparation
- Cleaning Experience
- Cashiering
- Kitchen Experience
- Cash Handling
- Food Service
- Customer service
- Retail sales
- Merchandising
- POS
- Product demos
- Basic math
- Cash register
- Guest services
- Heavy lifting
- Sales
- Stocking
- Grocery store
- Schematics
- Load & unload
- Phone etiquette
- Retail math
- Computer skills
- Host/hostess experience
- Sanitation
- Restaurant experience
- Quick service & fast food restaurant
- Café
- Organizational skills
- Guest Services
- Guest support
- Customer Service
- Teamwork
- Money Handling
- Retail Sales
- Stocking and Receiving
- Store maintenance
- Professional Appearance
- Phone Etiquette
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cashier
Suntex Marinas
08.2024 - 09.2024
Guest Services
At Your Service Staffing
03.2024 - 09.2024
Seasonal Retail Sales Associate
Delaware North
10.2023 - 01.2024
High school diploma -
Lindblom Math & Science Acad High School
Similar Profiles
Duncan KelleyDuncan Kelley
Head Dockhand at Suntex MarinasHead Dockhand at Suntex Marinas
Nicklaus StoddardNicklaus Stoddard
Marina Dock Hand at Suntex MarinasMarina Dock Hand at Suntex Marinas
Braeden FawcettBraeden Fawcett
Lead Dockhand at Suntex MarinasLead Dockhand at Suntex Marinas
Jacob MayJacob May
Front End Courtesy Clerk at Pick N SaveFront End Courtesy Clerk at Pick N Save
Jermaine HarrisJermaine Harris
CSP Case Manager at Project AccessCSP Case Manager at Project Access