HINAL PATEL
Lutz,FL
Summary
Florida licensed pharmacist with over 7 years of experience in both clinical and retail pharmacy setting with strong pharmacotherapy background. Demonstrated exceptional time management, communication, leadership and interpersonal skills throughout work experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens
07.2023 - Current
- Participate in and oversee the daily operations of the pharmacy core workflow, which includes filling and verifying prescriptions, providing immunization assistance, and offering education.
- Manage team performance by proving regular coaching and implementing performance improvement plans as needed.
- Organize workload, set priorities and utilize resources appropriately while complying with company’s standards.
- Work cohesively with other leaders and supervisor to meet operational goals and metrics.
- Ensures the pharmacy operates in accordance with regulations, company policies, and standards by adhering to all company, local state and federal laws and guideline.
- Participate in coaching and leading pharmacy staff to prepare for buyouts, streamlining patient care experience and improving patient satisfaction.
- Experience in identifying critical business opportunities and providing solutions to drive growth and improve pharmacy performance.
- Manage budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Collaborate with store manager to maintain daily operations.
Staff Pharmacist
Walgreens
03.2022 - 07.2023
- Provided pharmacy services to patients, empower staff in providing value and services thru counseling.
- Mentor teams on best practice to maximize sales while meeting customer needs using programs such as 90- day fills, save a trip to sync refills and auto-fill.
- Inventory control by ordering pharmacy supplies and daily orders to fulfilled prescription’s orders.
- Managed daily pharmacy workflow including entering prescription orders, filling medications and reviewing prescription.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Assisted in training and supervision of pharmacy technicians and interns.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
Clinical Pharmacist
OptumRx
09.2021 - 03.2022
- Review and render decisions on authorizations based on predetermined utilization management criteria.
- Research drug information to maintain drug knowledge and disease state understanding for application to prior authorization reviews.
- Developed drug product review and formulary recommendations by assessing drug use trends, new drug releases and review of primary literature.
- Research formulary and adjudication related issue, and resolve them timely and appropriately.
- Worked independently to identify, research and resolve any issue related to claims before rendering decisions.
- Knowledge and experience in Medicare Part D and formularies.
- Demonstrated ability to maintain productive working relationships with team members and management team.
- Organized workload, sets priorities, completes assignments in a timely manner and utilizes resources appropriately while complying with department program standards.
- Performed all duties and functions in compliance with state and federal pharmacy laws and regulations.
Pharmacy Manager
Arthritis and Rheumatism Associates/Joint Scripts Pharmacy
11.2017 - 09.2021
- Worked as clinical pharmacist by providing clinical drug information to healthcare providers and recommending patient therapy based on plan formulary.
- Performed coverage determination for specialty medications against established criteria on prior authorization and appeal requests.
- Provided great customer service, patient education and injection training, specifically focused on Rheumatology specialty medications.
- Managed daily community pharmacy functions including preparation, distribution, sale of medications, compounding medications.
- Inventory management, ordering and sorting medications, workflow management, financial profitability and loss prevention.
- Identify critical business opportunities and meaningful solutions to drive growth and improve performance in pharmacy.
- Communicate with patients, medical staff and physicians in clinic to improve patient care and patient safety goals.
- Ensure regulations and standard of pharmacy,
- Maintained accurate records for dispensing and ordering in accordance with policy and procedure.
- Trained pharmacy technicians and medical staff within facility on clinical education, monitoring disease management and drug utilization.
Staff Pharmacist
PrimeRx Pharmacy
09.2017 - 11.2017
- Managed daily pharmacy operations include interpreting prescriptions, ensuring consistency and accuracy, identifying and implementing process improvement dispensing medications, prescription verification and manage DUR.
- Utilized prescription monitoring program when filling controlled substance.
- Make professional decision regarding therapy management.
- Managed inventory records, patient education and counseling.
- Ensured compliance, legal policy and procedure.
- Provided comprehensive patient care to customers.
Pharmacy Intern
Heartland Healthcare Services
05.2013 - 09.2014
- Communicated with physicians and nurses from nursing home facilities to take verbal prescription orders or clarification, and medication substitution based on formulary.
- Provided drug information response and recommendation on products to physician and nurses within nursing home facility.
- Participated in daily activities such as dispensing medications, making patient specific blister packaging, compounding.
- Participated in daily control substances audits.
- Sorted medication order based on delivery and nursing home routes.
Pharmacy Intern
Kroger Pharmacy
12.2012 - 03.2017
- Performed daily pharmacy management functions such as, product dispensing and labeling, operating register and pick up window, script input, sorting and auditing of prescriptions.
- Assisted in billing and insurance related matters, inventory management and returns, compounding medication.
- Efficiently gathered pertinent information from patients to answer questions and counseled on OTC medications.
- Communicated with other healthcare professionals.
- Assisted in immunization and wellness care programs.
- Conducted Medication Therapy Management sessions.
Education
Doctor of Pharmacy -
The University of Toledo, College of Pharmacy
Toledo, OH05.2017
Bachelor of Science in Pharmaceutical Sciences -
The University of Toledo, College of Pharmacy
Toledo, OH05.2015
Skills
- Medication prior authorizations and appeals
- Managed care and PBM expertise
- Drug utilization review
- Patient education and counseling
- Training and mentoring
- Pharmaceutical knowledge
- Drug Inventory Management
- Compounding non-sterile preparation
- Regulatory Compliance
- Immunizations
- Medication Therapy Management
- Performance Metrics
- Operations Management
- Employee Performance Evaluations
Certification
- Registered Pharmacist -Florida State Board of Pharmacy
- Certificate of Immunization Program for Pharmacists
- Certificate of the Radiation Safety Training - The University of Toledo, Radiation Safety Office, February 2014
- Outcomes MTM Personal Pharmacist Training- The University of Toledo, May 2016
Pharmacy Practice Experience
- Provided patient education on Anticoagulants, Diabetes and Heart failure.
- Participated in dosing conversion, such as an IV to PO and renal dosing, patient profile reviews to identify drug related problems and kinetic monitoring of drug.
- Prepared various dosage forms including capsules, solutions, suppository, creams, ointments, enemas, toches, PLO gels and sublingual drops.
- Performed calculations involving the extemporaneous preparation of product.
- Participated in sterile compounding during clinical internship.
- Participated in point of care INR testing by conducting patient appointment and documented visit in electronic medical records.
- Discussed/educated patient or caregivers on basic of anticoagulation therapy including evaluation of subtherapeutic, supratherapeutic, and in range INRs.
- Prepared, and conducted individual and group diabetes.
- Performed diabetic foot exam, sleep apnea screening, quality of life and depression screening during clinical internship.
References
Available upon request
Timeline
Pharmacy Manager
Walgreens
07.2023 - Current
Staff Pharmacist
Walgreens
03.2022 - 07.2023
Clinical Pharmacist
OptumRx
09.2021 - 03.2022
Pharmacy Manager
Arthritis and Rheumatism Associates/Joint Scripts Pharmacy
11.2017 - 09.2021
Staff Pharmacist
PrimeRx Pharmacy
09.2017 - 11.2017
Pharmacy Intern
Heartland Healthcare Services
05.2013 - 09.2014
Pharmacy Intern
Kroger Pharmacy
12.2012 - 03.2017
Doctor of Pharmacy -
The University of Toledo, College of Pharmacy
Bachelor of Science in Pharmaceutical Sciences -
The University of Toledo, College of Pharmacy
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