Summary
Overview
Work History
Education
Skills
Timeline
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FAITH COLEY

FAITH COLEY

Washington,US

Summary

Looking to put my 20 plus years of experience working in the Casino environments to good use.

Overview

5
5
years of professional experience

Work History

Dual Rate Supervisor

Muckleshoot Casino Resort
Auburn, WA
04.2021 - Current
  • Developed a reputation for punctuality and hard work
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone
  • Working with team members and customers to find workable solutions improved operations.

Cashier Front End Supervisor

Lucky Grocery
West Valley City, UT
09.2018 - 04.2021
  • Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
  • Leading the cashier team and promoting outstanding customer service and teamwork
  • Instructed team members on how to implement successful operational and sales strategies
  • Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.

customer service

Muckleshoot Casino Resort
Auburn, WA
  • Provide excellent, Trained team members to work as cashiers in accordance with company policies and procedures
  • Helped customers by answering their questions and completing their requests
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Efficiently and accurately processed a large number of transactions
  • Handled POS transactions such as checks, cash, credit card purchases,
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions.

Education

Associate of Arts -

International Air And Hospitality Academy
Vancouver, WA
12.2009

High School Diploma -

Waipahu High School
Waipahu, HI
05.1988

Skills

  • Coordinating Documents
  • Greeting Guests
  • Training Employees
  • Payment Monitoring
  • Supervision & Leadership
  • Friendly, Positive Attitude
  • Problem Resolution
  • Reliable & Trustworthy
  • Good Work Ethic
  • People Skills
  • Flexible Schedule
  • Team Building
  • Relationship Building
  • Computer Skills
  • Organizational Skills

Timeline

Dual Rate Supervisor

Muckleshoot Casino Resort
04.2021 - Current

Cashier Front End Supervisor

Lucky Grocery
09.2018 - 04.2021

customer service

Muckleshoot Casino Resort

Associate of Arts -

International Air And Hospitality Academy

High School Diploma -

Waipahu High School

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FAITH COLEY