FAITH COLEY
Washington,US
Summary
Looking to put my 20 plus years of experience working in the Casino environments to good use.
Overview
5
5
years of professional experience
Work History
Dual Rate Supervisor
Muckleshoot Casino Resort
Auburn, WA
04.2021 - Current
- Developed a reputation for punctuality and hard work
- Provided excellent service and attention when dealing with customers face-to-face or over the phone
- Working with team members and customers to find workable solutions improved operations.
Cashier Front End Supervisor
Lucky Grocery
West Valley City, UT
09.2018 - 04.2021
- Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
- Leading the cashier team and promoting outstanding customer service and teamwork
- Instructed team members on how to implement successful operational and sales strategies
- Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order to meet productivity goals.
customer service
Muckleshoot Casino Resort
Auburn, WA
- Provide excellent, Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Used cash registers and POS systems to request and record customer orders and compute bills
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Efficiently and accurately processed a large number of transactions
- Handled POS transactions such as checks, cash, credit card purchases,
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
Education
Associate of Arts -
International Air And Hospitality Academy
Vancouver, WA12.2009
High School Diploma -
Waipahu High School
Waipahu, HI05.1988
Skills
- Coordinating Documents
- Greeting Guests
- Training Employees
- Payment Monitoring
- Supervision & Leadership
- Friendly, Positive Attitude
- Problem Resolution
- Reliable & Trustworthy
- Good Work Ethic
- People Skills
- Flexible Schedule
- Team Building
- Relationship Building
- Computer Skills
- Organizational Skills
Timeline
Dual Rate Supervisor
Muckleshoot Casino Resort
04.2021 - Current
Cashier Front End Supervisor
Lucky Grocery
09.2018 - 04.2021
customer service
Muckleshoot Casino Resort
Associate of Arts -
International Air And Hospitality Academy
High School Diploma -
Waipahu High School