Helena Rivas
Bradenton,FL
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Elementary
Summary
Hardworking, proactive, methodical and well organized Industrial Engineering, leader, successful at managing multiple priorities with a positive attitude, conscientious about following through with all objectives and achieving client goals, with expertise across email campaigns, public relations, event planning and project development.
Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Marketing Director
Endeavour Flight Trainning / Aviation School
Miami / Bogota - Colombia, FL
03.2012 - 05.2019
- Created innovative strategies to drive customer engagement.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Organized and executed robust, creative experiential marketing events.
- Collaborated with designers and editorial team on marketing materials.
- Evaluated target market research and adjusted strategy to address competitive influences and changing market.
Assistant Manager
Aeroclub De Colombia / Aviation School
Bogota , Colombia
02.2008 - 01.2012
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Director of Purchasing and Logistics
UYG Ingenieria
Bogota, Colombia
09.2001 - 02.2008
- Sourced vendors, built relationships and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Used software to authorize and monitor purchase orders and consumables.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Adjusted procedures to maximize department effectiveness.
- Wrote standard operating procedures for department.
Education
Associate of Science - Quality Systems Management ISO 9000
Universidad Del Valle
Bogota, Colombia 08.2002
Bachelor of Science - Engineering Industrial
Universidad Distrital Francisco Jose De Caldas
Bogota , Colombia12.1991
High School Diploma -
Instituto Colsubsidio De Educacion Femenina
Bogota - Colombia11.1985
Skills
- Customer Satisfaction and need assessments
- Managing Operations and Efficiency
- Logistics Processes Planning
- Interdepartmental Collaboration
- Corporate Social Responsibility
- Directing Team Members
- Scheduling and Coordinating
- Employee Motivation
- Process Improvement Recommendations
- Team Recruiting and Hiring
Certification
Trained Interior Planner
Timeline
Marketing Director
Endeavour Flight Trainning / Aviation School
03.2012 - 05.2019
Assistant Manager
Aeroclub De Colombia / Aviation School
02.2008 - 01.2012
Director of Purchasing and Logistics
UYG Ingenieria
09.2001 - 02.2008
Associate of Science - Quality Systems Management ISO 9000
Universidad Del Valle
Bachelor of Science - Engineering Industrial
Universidad Distrital Francisco Jose De Caldas
High School Diploma -
Instituto Colsubsidio De Educacion Femenina
Trained Interior Planner
Similar Profiles
Logan RussellLogan Russell
Student Pilot at ATP Flight School, TC Aviation, TransPac AcademyStudent Pilot at ATP Flight School, TC Aviation, TransPac Academy
Diego Blanco GiustiDiego Blanco Giusti
Certified Flight Instructor at RL Aviation Flight SchoolCertified Flight Instructor at RL Aviation Flight School
Mia EscalanteMia Escalante
Student Pilot at ATP Flight School, TC Aviation, TransPac AcademyStudent Pilot at ATP Flight School, TC Aviation, TransPac Academy