Ellie Brody

• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone or postal mail.

• Operated register to process payments and collect cash payment for order totals.
• Checked and restocked utensils and condiments in appropriate locations for guests.
• Trained new employees by demonstrating tasks and coaching during daily activities.
• Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
• Greeted customers at front counter and took food orders.

Worked front counter to take orders and run the register.

Worked back of house making and preparing food for customers.

Maintained sanitary conditions

Collaborated with team members to provide quality service to customers

• Graded Papers, Organized, taught 3rd and 4th grade Reading and Math