Brittany Stogsdill
Moline,IL
Summary
Highly skilled Senior Loan Operations Specialist with expertise in data accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Senior Loan Operations Specialist
TBK Bank, SSB
02.2017 - Current
- Serve as a subject matter expert for loan operations, providing guidance and training to junior team members
- Board and service all consumer and commercial loan types
- Collaborate closely with loan officers, credit analysts, and legal team to maintain compliance with complex loan portfolios
- Manually calculate interest, fees, and payment amounts
- Post incoming wires, loan payments, and escrow disbursements
- Reconcile numerous general ledgers used for loan maintenance
- Assist with tax monitoring, insurance tracking, and paid loan processing
- Prepare loan verifications, payoff quotes, and research for subpoenas
- Conduct regular audits of loan files to identify discrepancies, implement corrective actions, and maintain data integrity
Office Manager/Financial Coordinator
Vroman Orthodontics
07.2018 - 12.2018
- Monitored and managed accounts receivables and payables using QuickBooks online
- Discussed financial arrangements with responsible parties and managed collection efforts on past due accounts
- Posted insurance payments, personal pay, and third party collection receipts
- Prepared office communications for patients, guardians, and referring dental professionals
- Submitted insurance claims and followed up on claims as needed
Home Daycare Provider
Self-Employed
06.2015 - 02.2017
- Kept accurate records of client payments, accident reports, and expenses for state reimbursement programs
- Communicated effectively with parents regarding daily updates, concerns, and any notable observations about their child's behavior or progress
- Prepared budgets and compared pricing for cleaning supplies, groceries, and other items needed for daycare operations
- Prepared group activities to enhance socialization, communication and problem-solving skills for children
Member Services Representative
Deere Employees Credit Union
07.2014 - 06.2015
- Opened new accounts, credit cards, IRAs, and CDs
- Assisted members with a variety of transactions and account research questions while providing exceptional customer service
- Educated and engaged customers with new financial products and services
Education
Bachelor of Science - RPTA & Non-Profit Administration
Western Illinois University
Moline, IL05-2015
Associate of Science - Business Administration
Black Hawk College
Moline, IL 05-2012
Skills
- FISERV software proficiency
- Microsoft Office
- Time management
- Documentation Review
- Compliance auditing
- Report preparation
- Communication
- Teamwork
- Financial statement analysis
- Loan processing knowledge
- Strong attention to detail
- Quality control measures
Timeline
Office Manager/Financial Coordinator
Vroman Orthodontics
07.2018 - 12.2018
Senior Loan Operations Specialist
TBK Bank, SSB
02.2017 - Current
Home Daycare Provider
Self-Employed
06.2015 - 02.2017
Member Services Representative
Deere Employees Credit Union
07.2014 - 06.2015
Bachelor of Science - RPTA & Non-Profit Administration
Western Illinois University
Associate of Science - Business Administration
Black Hawk College
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