Donte' Smith
Mineral Wells,TX
Summary
Enthusiastic professional, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service, inventory management, motivated to learn, grow and excel. Looking to break into the insurance adjusting field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Parole Officer
Texas Department Of Criminal Justice
Mineral Wells, Texas
05.2021 - 02.2022
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- Performed routine home inspections and drug tests for offenders on parole.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed over 30 calls per day to help assist parolees on caseload.
Sales Associate
Walmart
Arlingotn/Weatherford, TX
05.2015 - 10.2021
- Sales associate/order picker main priority is to always provide excellent customer service.
- Order pickers required comfortability with newest technology and software which is constantly being updated
- Picking requires adaptability to every situation quickly depending on what is going on in store or if technology is not working as well that day.
- Lead small team to be able to dispense over 30 orders to customers within timely manner while staying organized and precise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to build rapport and loyalty
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules
Education
Bachelor of Science - Cyber Security, Criminal Justice
Bellevue University
Online05.2023
Bachelor of Arts - Criminal Justice
University of Texas At Arlington
12.2018
High School Diploma -
Mineral Wells High School
06.2011
Skills
- Client Needs Analysis
- Microsoft office
- Problem resolution
- Strong Organization Skills
- Excellent Customer Service Skills
- Detail Oriented
- Investigation Skills
Certification
6+ state adjuster licenses with the willingness to obtain more when needed
Timeline
Parole Officer
Texas Department Of Criminal Justice
05.2021 - 02.2022
Sales Associate
Walmart
05.2015 - 10.2021
Bachelor of Science - Cyber Security, Criminal Justice
Bellevue University
Bachelor of Arts - Criminal Justice
University of Texas At Arlington
High School Diploma -
Mineral Wells High School
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