Summary
Work History
Education
Skills
Certification
Generic

LaVera Smith

Mesa,AZ

Summary

Skilled Pharmacy Technician offering 5 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Work History

Pharmacy Technician

Walgreens
Queen Creek, AZ
01.2020 - Current
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.

Behavioral Health Technician

Catalyst Community
Mesa, AZ
07.2020 - 05.2021
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Searched resident belongings prior to and during stays.
  • Prepared and submitted daily reports to management.
  • Treated clients and families with respect and dignity.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Pharmacy Technician

Walgreens
Chicago, IL
09.2017 - 01.2020
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Caregiver/Childcare

Self Employed Contractor
Chicago, IL
02.2009 - 09.2015
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Education

No Degree - Nursing

Joliet Junior College
01.2014 - 01.2015

Diploma - General

Alan B Shepard Highschool
Palos Hills, IL
08.2010 - 05.2014

Skills

Drug utilization review

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Certification

CPhT - Certified Pharmacy Technician

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LaVera Smith