Summary
Work History
Education
Skills
Certification
Generic

LaVera Smith

Mesa,AZ

Summary

Skilled Pharmacy Technician offering 5 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Work History

Pharmacy Technician

Walgreens
Queen Creek, AZ
01.2020 - Current
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.

Behavioral Health Technician

Catalyst Community
Mesa, AZ
07.2020 - 05.2021
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
  • Searched resident belongings prior to and during stays.
  • Prepared and submitted daily reports to management.
  • Treated clients and families with respect and dignity.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Pharmacy Technician

Walgreens
Chicago, IL
09.2017 - 01.2020
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Caregiver/Childcare

Self Employed Contractor
Chicago, IL
02.2009 - 09.2015
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Education

No Degree - Nursing

Joliet Junior College
01.2014 - 01.2015

Diploma - General

Alan B Shepard Highschool
Palos Hills, IL
08.2010 - 05.2014

Skills

Drug utilization review

Prepare bubble packs

Intravenous admixture preparation

Manual and automated medication dispensing

Updating medication histories

FDA Drug Safety Guidelines

Processing payments

Drug storage procedures

Confidentiality and HIPAA

HIPAA

CPR Certification

Pharmacy Technician Certification

Certification

CPhT - Certified Pharmacy Technician

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LaVera Smith