Stephanie Campos
Summary
Diligent Communications Manager with 9 years of ems experience. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content. Excellent communication skills with comprehensive understanding of compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Communications Manager
McCormick Ambulance
04.2015 - Current
- Developed and maintained rapport with coworkers, fire agencies, and employees to provide a higher level of care for all.
- Received emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch units while tracking data in a fast-paced environment.
- Relayed latest information to first responders via electronic means such as telephone and radio.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Evaluated current operational processes to help develop, implement and improve practices.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
Emergency Medical Technician / Dispatcher / Call Taker
Southern California Ambulance
06.2018 - 01.2019
- Managed four dispatchers while leading and delegating job assignments, tracking project status, and resolving issues to maximize productivity
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Maintain current/past knowledge of protocols, policies, and response requirements.
Seasonal Sales Associate
Bath and Body Works
10.2014 - 12.2014
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Maintained organized, presentable merchandise to drive continuous sales.
Education
Associate of Science: Psychobiology -
El Camino College
Torrance, CA10.2024
High School Diploma - undefined
St. Bernard High School
Playa Del Rey, CA06.2014
Skills
- First Aid/CPR
- Communication
- Dependability
- Phlebotomy procedures
- Maintenance recordkeeping
- Customer Communication
- Fleet maintenance
- Employee Training
- Incident Reporting
- Scheduling expertise
- Dispatching procedures
- Dispatching field personnel
Certification
- Certified Emergency Medical Technician
- CPR and First-Aid
- Emergency Medical Dispatch
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Emergency Medical Technician / Dispatcher / Call Taker
Southern California Ambulance
06.2018 - 01.2019
Communications Manager
McCormick Ambulance
04.2015 - Current
Seasonal Sales Associate
Bath and Body Works
10.2014 - 12.2014
High School Diploma - undefined
St. Bernard High School
- Certified Emergency Medical Technician
- CPR and First-Aid
- Emergency Medical Dispatch
Associate of Science: Psychobiology -
El Camino College
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