Resilient and focused professional with a background in emergency communications. Known for exceptional stress management and attention to detail, contributing to effective incident response and enhanced team performance.
Overview
4
4
years of professional experience
Work History
Hamilton county 9-1-1 emergency communications
Hamilton county
Chattanooga, TN
04.2024 - Current
Coordinated response efforts with law enforcement and emergency services to ensure timely and effective assistance.
Analyzed incoming information to prioritize urgent situations effectively.
Provided clear instructions to callers during high-stress emergency situations.
Monitored multiple radio channels for emergency calls and dispatch requests, facilitating rapid response to critical incidents.
Operated communication systems to relay critical information between units.
Managed multiple tasks simultaneously, maintaining composure to ensure effective communication and coordination during emergencies.
Shift Leader
Shane's Rib Shack
Ooltewah, Tennessee
03.2023 - 03.2024
Supervised daily restaurant operations, ensuring adherence to quality service standards.
Trained new employees on shift operations to promote effective teamwork.
Resolved customer inquiries and complaints to enhance overall satisfaction.
Laborer
Ooltewah Nursery & Landscape Co
Collegedale, Tennessee
03.2022 - 03.2023
Executed physical tasks involving heavy lifting, walking, and prolonged standing to meet operational demands.
Lifted objects weighing over 50 pounds independently.
Conducted diverse physical tasks that enhanced overall team efficiency.
Worked with team members to achieve daily production targets effectively.
Emergency Communications Specialist 1 at Orlando Police Department/City Of OrlandoEmergency Communications Specialist 1 at Orlando Police Department/City Of Orlando