Chase Frith
Dallas,TX
Summary
Luxury retail isn’t just a job for me—it’s a passion. I thrive in high-end environments where exceptional service, brand prestige, and relationship-building come together to create unforgettable shopping experiences. With years of experience leading top-performing teams, I bring a mix of leadership, sales expertise, and operational excellence to every role I take on.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Diptyque
Dallas, TX
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Partnered with local charities across the Dallas-Fort Worth area to organize in-store fundraising events, increasing community engagement and driving brand goodwill.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Assistant Store Manager
Stuart Weitzman
Dallas, TX
06.2020 - 06.2022
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Designed and managed staff schedules, ensuring proper coverage during business hours while adhering to labor budgets.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Associate
Carolina Herrera
Dallas, TX
10.2018 - 06.2020
- Communicated Carolina Herrera’s philosophy with clients and new customers
- Drove top-tier sales performance, consistently exceeding revenue targets and contributing to the store’s success as a leading location.
- Developed discerning eye for detail, often suggesting accessories to complement purchase
- Recognized as a top-performing store assistant, contributing to the store’s position as a leading sales location in this store for the duration of my time here.
- Led initiatives that increased customer engagement and retention, resulting in a measurable boost in repeat sales.
- Successfully executed fundraising events that not only supported local charities but also enhanced brand visibility and store traffic.
Designer Handbag Specialist
Nordstrom
Dallas, TX
09.2012 - 10.2018
- Provided luxury customer service, delivering a personalized shopping experience to high-end clientele while building lasting relationships.
- Expertly styled and recommended designer handbags, matching customers with the perfect pieces based on their style, needs, and preferences.
- Achieved and exceeded sales targets, contributing to the store’s success as a high-revenue location for premium accessories.
- Developed extensive product knowledge, staying updated on the latest designer collections, trends, and brand exclusives.
Education
High School Diploma -
Bowie High School
Bowie, TXNo Degree - Business Management
Weather College
Weatherford, TXSkills
- I have successfully led and developed high-performing sales teams in a luxury retail setting, ensuring top-tier customer experiences
- I excel in coaching, mentoring, and motivating my team, helping them exceed sales goals while maintaining brand standards
- I create efficient and strategic schedules, ensuring proper coverage for peak shopping hours without exceeding labor budgets
- I take pride in fostering a culture of excellence, professionalism, and teamwork, making sure my staff feels valued and empowered
Timeline
Assistant Manager
Diptyque
06.2022 - Current
Assistant Store Manager
Stuart Weitzman
06.2020 - 06.2022
Sales Associate
Carolina Herrera
10.2018 - 06.2020
Designer Handbag Specialist
Nordstrom
09.2012 - 10.2018
High School Diploma -
Bowie High School
No Degree - Business Management
Weather College