Kalob Sams
Las Vegas,NV
Summary
Hardworking and adaptable professional with strong customer service and retail experience. Skilled at resolving issues quickly, adapting to changing environments, and maintaining accuracy under pressure. Motivated to expand into skilled trades, hospitality or technology roles.
Overview
4
4
years of professional experience
Work History
Personal Shopper
Sams Club
Las Vegas, NV
08.2023 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
OPU
Target
6480 Sky Pointe Dr, Las Vegas, NV 89131
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Picked and prepared online and in-store orders with speed and accuracy, ensuring items matched guest requests.
Engineering Intern
Clark County Parks And Recreation
Las Vegas
06.2023 - 08.2023
- Completed research, compiled data, and assisted in timely reporting.
- Participated in workshops and presentations related to projects to gain knowledge.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
Team Member
Panera Bread
07.2021 - 08.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
Education
Bachelor of Science - Cyber Operations Emphasis - Cyber Law & Policy
University of Arizona
High School Diploma -
Amplus Academy
06-2023
Skills
- Customer Service – Experienced in providing excellent guest interactions, resolving issues, and ensuring satisfaction
- Teamwork & Collaboration – Proven ability to work effectively with diverse teams to achieve goals
- Time Management – Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities efficiently
- Attention to Detail – Accuracy in following instructions, reading diagrams/planograms, and staging or setting up work areas
- Technology Proficiency – Experienced with digital apps, order systems, computers, and multitasking in fast-paced environments
- Physical Endurance & Safety – Comfortable with heavy lifting, ladder safety, working outdoors, and long shifts on foot
- Adaptability – Able to adjust to changing environments, shifts, and unexpected challenges
- Gaming Skills – Developed strong hand-eye coordination, multitasking, and quick decision-making
- Work Ethic & Reliability – Consistently dependable, punctual, and motivated to meet and exceed expectations
Timeline
OPU
Target
10.2024 - Current
Personal Shopper
Sams Club
08.2023 - Current
Engineering Intern
Clark County Parks And Recreation
06.2023 - 08.2023
Team Member
Panera Bread
07.2021 - 08.2021
Bachelor of Science - Cyber Operations Emphasis - Cyber Law & Policy
University of Arizona
High School Diploma -
Amplus Academy