LeAnne Gilstrap
Colorado Springs,CO
Summary
Enthusiastic clerical/office worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of school and district policy. Motivated to learn, grow and excel as an Educational Support Personnel worker.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Colorado Springs School District Eleven
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Study Hall Supervisor
Colorado Springs School District Eleven
03.2021 - 06.2021
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Worked closely with Administrative Assistant to maintain optimum levels of communication to effectively and efficiently complete projects.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
Relief Property Manager
Public Storage
05.2019 - 05.2020
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Maintained sufficient number of units market-ready at all times.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Inmate Supervisor
Trinity Services Group Dba Douglas County Sheriff
09.2016 - 11.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised inmates as they preformed trustee duties in a kitchen
- Verify that all meals are approved by the registered dietitian
- Assure that all religious diets and special diets are correctly prepared
- Maintain kitchen cleanliness in accordance with facility, state and federal ACA guidelines.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Child Support Worker
Young Williams Dba El Paso County Child Support
09.2012 - 03.2014
- Calculated child support obligations and debts.
- Performed case management tasks to enforce court-ordered child support obligations.
- Explained policies, procedures and instructions to parents.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Performed skip tracing activities to locate absent parents and assets.
- Located parents for gaining child support and prepared records of payments.
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.
- Provided genetic testing to determine paternity needs.
- Interviewed involved parties to confirm facts, verify data and locate persons and financial assets.
- Calculated child support obligations and debts to initiate collection actions.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Education
Associate of Arts - Criminal Justice/Paralegal
Everest College - Colorado Springs
Colorado Springs, COGED -
Douglas County High School
Castle Rock, COSkills
- Critical thinking
- Compassion
- Excellent work ethic
- Verbal and written communication
- Basic math
- Project Management
- File management
- Data entry
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Outlook
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Colorado Springs School District Eleven
08.2021 - Current
Study Hall Supervisor
Colorado Springs School District Eleven
03.2021 - 06.2021
Relief Property Manager
Public Storage
05.2019 - 05.2020
Inmate Supervisor
Trinity Services Group Dba Douglas County Sheriff
09.2016 - 11.2018
Child Support Worker
Young Williams Dba El Paso County Child Support
09.2012 - 03.2014
Associate of Arts - Criminal Justice/Paralegal
Everest College - Colorado Springs
GED -
Douglas County High School
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