Tonia Heasley

• Navigated within patient records to locate requested documentation, successfully completing over [Number] requests per day.
• Coordinated patient information flow through caregivers, insurance companies, billing departments and patients.
• Reproduced protected health information by using data extraction and file management techniques.
• Completed certifications and notarization of documents for court and legal purposes.

• Maintained clean, safe and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Planned, prepared and served meals and snacks according to prescribed diets.

Reviewed clinical data from medical records to assign ICD, CPT and HCPCS codes.

Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.

Maintained strict confidentiality with adherence to HIPAA guidelines and regulations.

Prioritized and organized tasks to efficiently accomplish services goals.

• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution.
• Emptied trashcans and transported waste to collection areas.
• Organized and used industrial cleaning products following strict safety procedures.