Cienna Barney
Phoenix,AZ
Summary
Passionate lead cashier with a motivation to satisfy customer needs while assisting my coworkers to create a positive environment for both parties. Experienced in customer service and providing solutions to problems on a daily basis. A good candidate for this job because I am knowledgeable not only in customer service, but with animals as well. I have been keeping reptiles, fish, dogs and amphibians for several years. This gives me the opportunity to be more helpful to customers given the experience I have with my own animals and a better overall understanding to their particular needs.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Brass Armadillo
Phoenix , AZ
03.2019 - Current
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Processed transactions using a typing based point of sales system.
- Assisted customers with the movement of heavy items such as furniture.
- Worked morning and night shifts to accommodate for the company's needs.
- Counted and closed multiple registers at the end of the night.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
- Resolved escalated customer disputes with special actions such as discounts.
- Reviewed and resolved differences between accounting information and cash drawer.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Deer Valley High School
Glendale, AZ05.2019
Skills
- Customer Transactions
- Customer Service
- Professionalism and punctuality
- Typing accurately with skills of grammar and English language
- Creative thinking
- Problem solving
- Working as a team
Additional Information
With excellent grades all throughout high school, I have proven that I can take what I have learned and apply it to what is needed.
Timeline
Lead Cashier
Brass Armadillo
03.2019 - Current
High School Diploma -
Deer Valley High School
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