Gabriella Corley
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Buzz City Logistics
Charlotte, NC
07.2023 - 01.2025
- Answered questions from customers regarding products and services offered by the company.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Associate
T-Mobile
Charlotte, NC
11.2022 - 07.2023
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled customer complaints in a professional manner.
- Greeted customers to determine wants or needs.
Service Representative
Walgreens
Charlotte, NC
02.2021 - 11.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Assisted customers with purchases, returns, and exchanges of merchandise.
- Provided excellent customer service by addressing customer needs in a timely fashion.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2021
Skills
- Problem-solving
- Customer engagement
- Listening skills
- Excellent communication skills
- Verbal and written communication
- Customer service
Certification
- CRP Certified : 11/15/2024
Timeline
Administrative Assistant
Buzz City Logistics
07.2023 - 01.2025
Sales Associate
T-Mobile
11.2022 - 07.2023
Service Representative
Walgreens
02.2021 - 11.2022
High School Diploma -
Mallard Creek High School
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