Eantom Franco
Heber
Summary
I am ambitious, hard-working, and motivated to secure a career opportunity in Information Technology that will fully utilize my training, education, and skills, while making a contribution to the overall success of the organization. Dedicated professional with knack for critical research and troubleshooting to contribute to maintaining system viability. Offers flexible assistance to professional to support technology customization, installation and problematic fixes. Organized approach to support detailed inventory and performance assessment. Superb collaboration with it team members to support hardware and software maintenance and service delivery.
Overview
23
23
years of professional experience
Work History
Bank Teller
Wells Fargo
Heber
12.2024 - Current
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Educated customers about different types of banking services available at the branch.
- Researched customer inquires regarding their accounts using internal banking systems.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Followed strict compliance guidelines when completing financial transactions for customers.
Constuction Laborer
MCC
Heber
12.2022 - 12.2024
- Assigned to maintain and clean around projects.
- I was given assignments to help with other professions to increase the workload, such as framing, concrete, carpentry, and finished work.
- I have been charged with picking up supplies and delivering supplies.
- Performed general clean-up activities onsite including sweeping and disposing of debris.
- Assisted in the installation of plumbing fixtures including pipes and fittings.
- Maintained a safe work environment by adhering to safety regulations and guidelines.
- Erected scaffolding according to job specifications.
- Unloaded trucks with supplies for construction projects.
- Inspected completed work to ensure quality standards were met.
Maintenance Staff
Red Ledges
Heber City
08.2002 - 12.2022
- Manage and Maintain Facilities
- Check ups on all Facilities and devices of Hvac Systems.
- Record all inventory items such as Tools, Materials. Etc.
- Record all Activity in an application - MaintainX
- Patrolled thru all the property for security
- House services for members' houses. Went through their houses and checked Water, Heating, Electricity. interior and exterior.
- Worked in Construction - using Power tools, Drill, Hammer Drill, Saws. etc.
Front Desk Clerk
UPS
Heber City
08.2019 - 08.2022
- Assigned to open, run and close the business myself.
- Assigned to train and mentor new employees.
- Assigned to charge payments and Maintain cash registers throughout the day.
- Use computer systems to facilitate my work load - Excels, Microsoft Word, Adobe Acrobat, Photoshop.
- Knowledge of systems of printers and settings.
- Fast paced environment- handing orders to 30 - 50 orders a day.
- Maintain a calm and even demeanor in stressful situations.
- Involved in Maintain, and Categorize, and Inventory of materials.
- Proficient Customer Service skills: Inform customers of the policies and procedures, handle unique situations in a timely and effective way, and continually resolve customer concerns.
- Knowledge of Faxing, Printing, shipping nationally and Internationally.
- Constantly using Bilingual skills (Spanish) to help translate and provide service to my customers.
- Initiates, Maintains and monitors security access for users to include defining user access user profiles, coordinating user security needs with other agencies in order to provide requested access.
Groundskeeper (DNR)
Wasatch Mountain State Park
04.2016 - 08.2016
- Maintain Public facilities and equipment
- Knowledge of Utah State Government policies and procedures
- Maintain hiking Trails.
- Landscape and clean outdoor areas.
- Inventory control on State equipment.
- Operation of equipment and systems.
- Detects and eliminates to minimize safety hazards.
- Involved in Maintaining and monitoring security on State Premises.
- Building small Outhouses, cabins. and knowledge of Construction.
Education
College Student - Cybersecurity
UVU
High School -
Wasatch High School
Skills
- Graphic design
- Photoshop
- Illustrator
- Video Editing
- Team Working
- Windows
- Mac
- Microsoft Applications
- Word
- Excel
- Public Speaking
- Customer service
- Communication
- Bilingual
- Framing
- Building walls
- Mudding
- Painting
- Installing
- Power tools
- Saws
- Nail guns
- Glue guns
- Hammer
- Nails
- Wrenches
- Financial transactions
- Regulatory compliance
- Customer education
- Account research
- Suspicious activity reporting
- Cash handling
- Problem solving
- Team collaboration
- Communication skills
- Bilingual communication
- Data entry
- Attention to detail
- Clear communication
- Cash handling expertise
- Phone etiquette
- Financial software
- Confidentiality awareness
- Financial literacy
- Stress tolerance
- Listening and comprehension
- Trustworthiness and integrity
References
- Julie Giles, UPS - Store manager, (801)-597-5640
- Jason Giles, UPS - Co Store manager, (801)-471-09988
Languages
Spanish
Professional
Timeline
Bank Teller
Wells Fargo
12.2024 - Current
Constuction Laborer
MCC
12.2022 - 12.2024
Front Desk Clerk
UPS
08.2019 - 08.2022
Groundskeeper (DNR)
Wasatch Mountain State Park
04.2016 - 08.2016
Maintenance Staff
Red Ledges
08.2002 - 12.2022
College Student - Cybersecurity
UVU
High School -
Wasatch High School
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