Earl Arnett

• Collaborated with sales teams to recommend appropriate products based on customers needs and requirements.
• Insured customer satisfaction by efficiently installing and servicing various HVAC equipment.
• Minimized return visits by performing thorough quality checks after completing each installation or repair job.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Performed 4 point & wind mitigation inspections.
• Documentation of roof to wall connections, age and condition of major systems of a home.
• Documentation of age & performance of an HVAC system. This included subcool of a TXV system & target superheat of a piston metering device.
• Educated property owners on maintaining their homes to prevent future issues, fostering proactive property care.
• Identified indications of defective plumbing, leaks and resulting problems such as water damage and indications of hazardous mold arising from flooding or pooled water.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Proficient in using CRM platforms to manage leads from Realtor.com

& Zillow

• I trained employees to tint windows & install wraps on truck & fleet vehicles.
• Skilled bucket truck operator to install lighted signs.
• Operated & trained employees to use Adobe Photoshop, Illustrator & Flexisign.
• Expert at designing producing & installing signs, wraps, truck & fleet lettering.
• Built long-lasting client relationships through excellent customer service and consistent follow ups.

• Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
• Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
• Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
• Repaired and replaced motors, bearings and belts.
• Traveled to job sites for both scheduled and emergency appointments.

• Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Maintained environmental conditions by rebuilding and replacing faulty components.
• Worked overtime, holidays and weekends to accommodate company needs.