Earl McFarland
Brook Park
Summary
Detail-oriented DME Technician with strong inventory management and customer service skills. Ensures that the inventory systems are accurate and working properly to meet the needs of the staff. Par levels are monitored daily for accurate supply for anticipated needs. Committed to educating patients and ensuring equipment accuracy and safety.
Overview
6
6
years of professional experience
Work History
DME Technician
University Hospitals of Cleveland
Mayfield Heights
12.2023 - Current
- Collaborated with healthcare staff to facilitate timely equipment delivery.
- Assisted patients in understanding equipment operation and usage instructions.
- Managed inventory of medical supplies and equipment efficiently.
- Educated patients about safe usage and operation of their medical device during training sessions.
- Provided technical support to customers regarding troubleshooting issues with their DME equipment.
- Trained patients on how to properly operate medical equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained inventory of supplies for upcoming projects.
- Performed inventory counts and ordered materials.
- Assisted in maintaining accurate inventory records.
- Maintained inventory accuracy through daily cycle counts and inventory audits.
- Managed inventory levels according to sales forecasts.
- Tracked inventory levels and updated database accordingly.
- Performed routine inventory checks and ordered new supplies when inventory was running low.
- Received incoming material into warehouse inventory system.
Receiver
University Hospitals of Cleveland
Cleveland
10.2020 - 12.2023
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Received and inspected incoming shipments for accuracy and quality.
- Examined shipment contents and compared with manifests, invoices or orders to verify accuracy.
- Operated forklifts to transport materials within the warehouse.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Assisted in training new staff on receiving procedures and safety protocols.
- Communicated effectively with team members to coordinate daily operations.
- Organized storage areas to maximize movement and minimize labor.
- Maintained cleanliness and order in work areas, equipment, and storage facilities.
- Provided customer service support by responding promptly to inquiries regarding order status or other matters.
Education
Some College (No Degree) - General Studies
Lakeland Community College
Willoughby, OHSkills
- Durable medical equipment
- Inventory management
- Inventory counts
- Equipment transportation
- Attention to detail
- Time management
- Organizational skills
- Effective communication
- Communication skills
- Team collaboration
- Problem solving
- Problem-solving abilities
- Adaptability
- Professionalism
- Computer skills
- Organizational skills
- Computer skills
Timeline
DME Technician
University Hospitals of Cleveland
12.2023 - Current
Receiver
University Hospitals of Cleveland
10.2020 - 12.2023
Some College (No Degree) - General Studies
Lakeland Community College