Results-driven sales and business development professional with over 15 years of experience in luxury automotive, financial services, and advertising. Achieved over 200 vehicle sales annually for five years, recognized as Salesperson of the Year three times. Exceeded revenue quotas by 20% in 2023 and 2024, showcasing strong pipeline management and closing skills. Expertise in team leadership, training, and strategic initiatives to enhance customer retention and revenue growth.
Work History
Sales Advisor
3 Years 7 Months
MERCEDES BENZ OF SAN ANTONIO | 03.2023 - Current
Achieved 200+ vehicle sales annually for five consecutive years, establishing a sustained record of exceptional sales production.
Named Salesperson of the Year in 2022 and 2024 in recognition of outstanding sales performance and customer relationship management.
Exceeded monthly revenue quota by 20% year-over-year in 2023 and 2024.
Led mentoring and coaching initiatives for sales professionals, sharing strategies for effective prospecting, customer engagement, presentations, negotiation, follow-up, and closing.
Presented vehicle solutions, pricing strategies, and customized recommendations to executives, business owners, and high-value clients.
Developed and refined sales processes, enhancing lead management, customer follow-up, pipeline activity, and sales efficiency.
Led and supported sales-team initiatives focused on achieving revenue objectives, improving sales execution, and delivering a consistent customer experience.
Collaborated with management and cross-functional teams to resolve complex customer issues and improve the overall sales experience.
Contributed to the development and refinement of sales processes to improve lead management, customer follow-up, pipeline activity, and overall sales efficiency.
Participated in recruiting and hiring activities, providing insight into candidate qualifications and sales capabilities.
Collaborated with management and cross-functional teams to resolve complex customer issues, enhancing the overall sales experience.
Sales Advisor
4 Years 11 Months
BMW OF SAN ANTONIO | 01.2019 - 12.2023
Named Salesperson of the Year in 2020 in recognition of exceptional sales performance and customer relationship development.
Consistently met and exceeded sales and revenue objectives within a highly competitive luxury automotive market.
Generated new business through proactive prospecting, networking, referrals, community outreach, and relationship development.
Coached colleagues on sales execution and customer engagement, enhancing team skills in presentations, negotiation, and closing techniques.
Promoted dealership inventory and services to individual customers, local businesses, and community contacts.
Cultivated relationships with executives and high-value customers, leading to increased sales opportunities and customer loyalty.
Coached colleagues on sales execution, customer follow-up, presentations, negotiation, and closing techniques.
Generated new business through proactive prospecting and networking, leveraging referrals and community outreach to expand customer base.
Participated in recruiting and hiring activities to help identify and evaluate potential sales talent.
Inbound Sales Banker
3 Years 11 Months
WELLS FARGO | 01.2013 - 12.2016
Managed high-volume inbound customer interactions, identifying and capitalizing on opportunities to enhance product adoption and customer value.
Identified cross-selling and upselling opportunities involving loans, savings accounts, CDs, insurance products, and other financial services.
Managed high-volume inbound customer interactions while identifying opportunities to increase product adoption and customer value.
Identified and pursued cross-selling and upselling opportunities for loans, savings accounts, CDs, insurance products, and other financial services, contributing to overall sales growth.
Proactively followed up with prospective customers expressing interest in financial products, facilitating informed decision-making and improving conversion rates.
Managed an active sales pipeline while maintaining strict compliance and accuracy standards.
Consistently performed against sales, productivity, compliance, and customer satisfaction objectives.
Collaborated with internal partners to efficiently complete loan and account transactions.
Account Executive
10 Months
BERNARD HODES ADVERTISING | 02.2005 - 12.2005
Managed client relationships as strategic point of contact for advertising and marketing initiatives, enhancing client engagement.
Developed client-focused marketing solutions aligned with business objectives and organizational priorities.
Strengthened client relationships through proactive communication, strategic problem-solving, and consistent service delivery.
Coordinated campaigns and collaborated with cross-functional teams to ensure successful execution, meeting client objectives.
Coordinated campaigns and collaborated with cross-functional teams to ensure successful execution.
Strengthened client relationships through proactive communication and strategic problem-solving, resulting in increased client satisfaction.
Education
Bachelor of Arts - Mass Communications
ANGELO STATE UNIVERSITY | San Angelo | 01-2004
Focus: Communications, Public Relations, Media Strategy, Professional Presentation
GPA: 3.21
Skills
CRM / Sales Platforms: ELEADS
DealerSocket
Helios
Yardi
Orvis Adherence
CSG
ADD3.0
CIV
Sales experience
Customer service experience
Brand awareness
Sales forecasting
Microsoft Office: Word
Excel
Outlook
PowerPoint
Accomplishments
200+ vehicles sold annually for five consecutive years, demonstrating sustained high-volume revenue production.
Salesperson of the Year – 2020, 2022 & 2024.
Exceeded monthly revenue quota by 20% year-over-year in 2023 and 2024.
Trained and mentored new sales professionals, helping accelerate onboarding and strengthen sales execution.
Coached colleagues on prospecting, customer engagement, product presentation, negotiation, follow-up, and closing strategies.
Led and supported sales teams in achieving performance objectives and improving sales execution.
Participated in recruiting and hiring activities to identify qualified sales talent.
Contributed to the development and improvement of sales processes designed to increase efficiency, customer engagement, and revenue opportunities.
Presented products, solutions, and business opportunities to executives and business owners.
Built long-term relationships with high-value clients, business owners, executives, and community contacts.