Summary
Overview
Work History
Education
Skills
Websites
Certification
Affiliations
References
Timeline
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Jeffrey Wright

Lake Orion,MI

Summary

Dynamic and results-driven sales leader with over 25 years of experience in the automotive industry. Proven expertise in driving volume & revenue growth, operational efficiency, and exceptional customer satisfaction. Adept at leading cross-functional teams, developing strategic sales initiatives, and implementing innovative solutions to meet evolving market demands. A visionary leader ready to excel as a Senior Sales Manager at US LCS Automotive, leveraging extensive industry knowledge and a passion for exceeding organizational goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Sales Manager

Dean Sellers Ford
Troy, MI
01.2020 - Current
  • Spearheaded sales operations for a Top 100 Ford dealer, achieving the Ford President’s Award for three consecutive years
  • Drove record-breaking profits, elevating both front-end and back-end performance in 2021 and 2022
  • Optimized inventory management, ensuring alignment with market demand through strategic ordering and dealer trades
  • Enhanced digital engagement by overseeing website operations and IT infrastructure improvements
  • Maintained high customer satisfaction by ensuring audit compliance and incentive qualification

Finance Manager

Elder Ford
Troy, MI
03.2018 - 01.2020
  • Increased departmental income by $237K annually and increased profit per vehicle by $105 in the first year
  • Implemented process enhancements to expedite deal funding and improve overall efficiency
  • Strengthened relationships with lenders, securing favorable credit approvals and financing terms
  • Delivered outstanding customer experiences, driving satisfaction and retention
  • Achieved Level 3 Master Certification and AFIP Certification as a Financial Services Manager

Lease Manager & Inventory Manager

Elder Ford
Troy, MI
10.2003 - 03.2018
  • Improved customer retention to over 82% with innovative lease return strategies
  • Managed a $30MM new car inventory, reducing 'days on lot' & floor plan expense, through precise forecasting
  • Enhanced used car inventory profitability by capitalizing on high-return lease opportunities
  • Coordinated seamless dealer trades to align regional and national inventory strategies

Sales Professional

Elder Ford
Troy, MI
07.1998 - 03.2018
  • Consistently exceeded sales targets, delivering over 4,500 units with a career high of 288 sales in a year
  • Ranked in the Top 50 Ford Retail Sales Professionals nationally in 2007
  • Achieved customer satisfaction scores exceeding 96%, showcasing exceptional service standards
  • Expanded dealership clientele through targeted outreach and relationship building
  • Contributed to dealership growth by handling fleet and commercial sales

Education

Business Studies -

University of Detroit Mercy
Detroit, MI
05.1998

High School Diploma -

George A. Dondero High School
Royal Oak, MI
06.1997

Skills

  • Strategic Sales Leadership
  • Revenue Optimization
  • Operations Management
  • Process Improvement
  • Financial Performance Analysis
  • Customer Relationship Management
  • Talent Development
  • Team Leadership
  • Inventory Control
  • Supply Chain Coordination
  • Negotiation
  • Stakeholder Engagement
  • ADP/CDK
  • Route One
  • V-Auto
  • DARWIN
  • CRM tools (CDK, DealerSocket, eLeads)
  • Microsoft Office Suite
  • Sales team training
  • Sales presentation
  • Sales operation
  • Product knowledge
  • Sales operations
  • Revenue optimization
  • Visionary leadership
  • Profit and revenue-generating strategies
  • Analytical problem solver
  • Staff management
  • Goals and performance
  • Business planning
  • Systems and software expertise
  • Sales planning
  • Sales process
  • Employee motivation
  • Review of contracts
  • Database management
  • Project management
  • Motivational skills
  • Superb time management
  • New business development
  • Promotional sales events
  • Sales reporting
  • Process optimization
  • Sales expertise

Certification

  • Master Certified Sales Manager (Ford Motor Company)
  • Master Certified Financial Services Manager (Ford Motor Company)
  • AFIP Certified (Association of Finance Professionals)
  • 28+ Ford Motor Company Certifications
  • Applied Concepts – Power Phone Ups Platinum Program Graduate

Affiliations

  • Passionate golfer, ever striving to improve.
  • Traveler
  • Friends and family oriented
  • Outdoors & hiking

References

References available upon request.

Timeline

Sales Manager

Dean Sellers Ford
01.2020 - Current

Finance Manager

Elder Ford
03.2018 - 01.2020

Lease Manager & Inventory Manager

Elder Ford
10.2003 - 03.2018

Sales Professional

Elder Ford
07.1998 - 03.2018

Business Studies -

University of Detroit Mercy

High School Diploma -

George A. Dondero High School

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Jeffrey Wright