Dynamic sales associate with a proven track record at McDonald's, excelling in exceptional customer service and strategic issue resolution. Adept at POS system operation and upselling, I consistently increased sales revenue while fostering strong customer relationships. Recognized for effective time management and cross-functional teamwork, I thrive in fast-paced environments.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Work History
Sales Associate
McDonald's Restaurant
02.2025 - Current
Provided exceptional customer service during peak hours, ensuring positive dining experiences.
Operated point-of-sale systems accurately, processing transactions efficiently and swiftly.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Supported promotional initiatives by effectively communicating offers to customers, driving engagement and sales growth.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Adapted quickly to changing demands in fast-paced environment while maintaining quality service standards.
Marine Painter
Huntington Ingalls Industries
01.2022 - 12.2024
Applied protective coatings to marine surfaces, ensuring adherence to safety protocols and quality standards.
Operated spray guns and other painting equipment, maintaining precision in application techniques.
Inspected completed work for defects, verifying compliance with specifications and industry regulations.
Assisted in training new team members on painting processes and safety measures, fostering a collaborative environment.
Collaborated with project managers to schedule painting tasks, aligning with overall project timelines and goals.
Conducted regular maintenance on tools and equipment, ensuring optimal performance and minimizing downtime.
Led quality control checks during painting processes, enhancing overall finish consistency across multiple projects.
Assisted in minimizing environmental impact by properly disposing waste materials from paint jobs according to regulation standards.
Prepared surfaces for painting through sanding, grinding, and cleaning techniques, ensuring optimal adhesion of paint products.
Improved longevity of vessel surfaces by applying anti-corrosive coatings, preventing rust and damage from marine conditions.
Maintained safe and clean work environment, adhering to safety regulations and guidelines during painting operations.
Consistently met project deadlines, maintaining smooth workflow among team members throughout the entire process.
Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
Provided supervisor with daily status report on all job tasks and workers' duties.
Executed work orders for painting team as part of larger project schedule.
Warehouse Worker
Amazon
08.2021 - 01.2023
Operated forklift to efficiently transport goods within warehouse environment.
Managed inventory control using warehouse management system for accurate stock levels.
Oversaw packing and shipping processes, ensuring timely delivery of products.
Conducted regular equipment inspections to maintain operational standards and safety compliance.
Collaborated with team members to troubleshoot issues and enhance productivity.
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 45 pounds.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Reduced waste, implementing recycling procedures for packaging materials.
Overnight Stocker
Walmart
01.2019 - 08.2021
Organized and stocked merchandise to optimize shelf space and enhance product visibility.
Collaborated with team members to improve inventory accuracy and streamline stock replenishment processes.
Trained new employees on safety protocols, equipment usage, and efficient stocking techniques.
Monitored inventory levels and reported discrepancies to ensure timely restocking of products.
Implemented best practices for maintaining cleanliness and organization in stock areas.
Utilized inventory management systems to track stock levels and facilitate order fulfillment.
Coordinated with management to address supply chain issues, ensuring minimal disruption during overnight shifts.
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Assisted customers by finding items quickly to boost store satisfaction rates.
Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Moved cardboard, plastic ties, and other debris from unboxing to trash.