Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Earlene Alexander Mire

Kaplan,LA

Summary

July 27, 2022

To whom it may concern:

As in working with the insurance industry, there has never needed a resume. This does sound strange, even to me, but the insurance industry only needed certification of passing the Louisiana State Board of Insurance test and licensure. Requirements have changed in the last couple of years. I guess there is very much caution about who companies hire to represent their industry. Here is hoping this will suffice and if there are any questions or concerns, please inform exactly what additional information is needed.

In 1985, while living in Birmingham, AL, the work as a funeral pre-arrangement counselor for Ridout Brown Service Funeral Home. During that time, applicants were required to take the state test to receive a funeral directors license. Taking care of the customers knowing that during the most difficult time in their lives, losing a loved one, individuals would have everything done and could concentrate on healing. Not to mention that when the funeral is prearranged, it freezes their cost to prevent them from paying more when the arrangements are needed. In addition to the previous, there was working for Waffle House as a waitress. After a couple of years, Waffle House offered a promotion for manager at the Hattiesburg, MS. store.

Then in the summer of 1990, there was a move to Kaplan, Louisiana to get married. Meanwhile, there was a need for help to open Waffle House stores in local towns located in Henderson, LA., Lafayette, LA. and Crowley, LA.

In the fall of 2003, there was the decision to take some courses at the local Community College. The degree in 2005 was with Honors. My mother moved to Kaplan, LA. in December of 2004, which presented the need of constant attention until passing in June, 2006.

In 2009, the decision to test for the Louisiana State insurance license presented itself. Passing the exam on the first attempt was amazing, and beginning to work with Humana, Aetna and Cigna, selling Medicare Supplements and Medicare Advantage protection was of great benefit. There was little need to learn life insurance but as the importance of selling life renewed itself, the study of life insurance will enhance the renewal of the 2022 license. With the wonderful, patient and loving voice which presents itself over the phone, the passion felt comes across clearly. Beginning to work with Humana, Aetna, Cigna, selling Medicare Supplements also Medicare Advantage protection was of great benefit. With the wonderful, patient, loving voice which presents itself over the phone, the passion felt comes across clearly. Being proficient in knowing when to be stern about necessity is primary. Growth personally and professionally in this sales career has become invaluable. Life is, looking forward to continuing to build on assets within this company. Becoming stronger and more courageous in all future endeavors.

Influential Insurance Sales Agent with 6 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Microsoft Office and Microsoft Word.

Overview

16
16
years of professional experience

Work History

Insurance Sales Agent

Speck Insurance Agency
Lafayette, LA
02.2009 - 07.2014
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling. Managed over 70 customer calls per day.
  • Quoted and calculated premium rates for policies, using rate book, LA State Medicare/Medicaid and calculator.
  • Established payment methods for numinous clients to facilitate customer payments and issue receipts.
  • Conducted research on insurance packages and investment options to generate client recommendations.
  • Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.

Manager/Server/ManagerServer/ManaServer/Server/Crew Trainer

Waffle House Restaurant
Birmingham, AL, Hattiesburg, MS, Henderson, LA, , Alabama, Mississippi, Louisiana
06.1986 - 03.1993
  • Evaluated kitchen employee performance, initiated disciplinary actions and reassigned staff to meet changing customer volumes.
  • Onboarded new employees with training and new hire documentation
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Accomplished multiple tasks within established timeframes
  • Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
  • Led team of servers to consistently meet customer service and sales targets.
  • Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
  • Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.

Funeral Pre-arrangement Counselor

Ridout`s Browns Service
Birmingham, AL, Alabama
10.1984 - 03.1988
  • Formulated trial recommendations specifically pertaining to each case of pre-arrangement.
  • Explained available courses of action and possible repercussions of not pre-planning to clients.
  • Apprised clients of potential risks and costs associated with each course of action.
  • Researched and wrote contracts, agreements and proposals.
  • Minimized risk exposure through careful advice on strategic plans to avoid imminent cost of loss of life.

Education

Louisiana Insurance License - Medicare/Medicare Supplement/Medicaid

Louisiana State Insurance
Baton Rouge, LA
03.2009

Medical Office Assistant - Medical Office Administration, Anatomy

Louisiana Technical College - Lafayette
Lafayette, LA
06.2005

License Alabama Funeral Arrangement - Need And Application of Pre-arrangement Services

Funeral Arrangement Service
Alabama State University
08.1985

Skills

  • Email Marketing
  • Marketing Strategy Development
  • Insurance Program Analysis
  • Financial Needs Assessment
  • Form Completion and Submission

Timeline

Insurance Sales Agent

Speck Insurance Agency
02.2009 - 07.2014

Manager/Server/ManagerServer/ManaServer/Server/Crew Trainer

Waffle House Restaurant
06.1986 - 03.1993

Funeral Pre-arrangement Counselor

Ridout`s Browns Service
10.1984 - 03.1988

Louisiana Insurance License - Medicare/Medicare Supplement/Medicaid

Louisiana State Insurance

Medical Office Assistant - Medical Office Administration, Anatomy

Louisiana Technical College - Lafayette

License Alabama Funeral Arrangement - Need And Application of Pre-arrangement Services

Funeral Arrangement Service
Earlene Alexander Mire