Earletta Ervin
Philadelphia,PA
Summary
Dynamic and results-oriented professional with a proven track record at Benefits Data Trust, adept at leveraging interpersonal and communication skills to exceed goals. Expert in Microsoft and Five 9, I excel in negotiating and processing essential services, achieving successful outcomes in both nonprofit and financial sectors.
Overview
12
12
years of professional experience
Work History
Benefits Outreach Specialist
Benefits Data Trust
Philadelphia, USA
06.2016 - 08.2024
- Company Overview: Bdt was a nonprofit organization where I assist client daily applying for benefits that would help people live healthier more independent lives by creating smarter ways to access essential benefits and services: SNAP, MEDICAID etc
- Our organization was partnered with government and private sectors to help individuals and household members achieve all requested needs
- Consistently exceed monthly goals by completing successful applications and submissions directly to the Local County Assistance Office for final determination approval
- Driving force with the state and other government sectors: Veterans, Native American Reservation etc
- Bdt was a nonprofit organization where I assist client daily applying for benefits that would help people live healthier more independent lives by creating smarter ways to access essential benefits and services: SNAP, MEDICAID etc
- Our organization was partnered with government and private sectors to help individuals and household members achieve all requested needs
Debt Collector
Credit Mediators
Upper Darby, USA
06.2012 - 04.2015
- Company Overview: Credit Mediators is a First and Third Party Collection Agency where I was hired to collect money owed on delinquent accounts
- I contacted debtors by phone, email or mail
- I negotiated payment plans and settlements
- Types of debt collections included Credit card debts, Medical bills, Personal loans and Utility bills
- I completed training and certified by the FDCPA
- Consistently exceed monthly goals
- Credit Mediators is a First and Third Party Collection Agency where I was hired to collect money owed on delinquent accounts
Education
Medical School & Technology -
McCarrie Medical School & Technology
Philadelphia, Pennsylvania06.1992
High School -
Willingboro High School
Willingboro, New Jersey06.1990
Skills
- Microsoft
- Five 9
- Slack
- Monet
- Litmos
- Interpersonal skills
- Communication skills
- Accounting
- Budgeting
- Poised under pressure
- Fun
- Energetic
Hobbies and Interests
Family oriented, Volunteer
References
References upon request
Timeline
Benefits Outreach Specialist
Benefits Data Trust
06.2016 - 08.2024
Debt Collector
Credit Mediators
06.2012 - 04.2015
Medical School & Technology -
McCarrie Medical School & Technology
High School -
Willingboro High School
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