ARIEL JEAN BURKHART
Santa Ana,CA
Summary
Dynamic leader with extensive experience at Lush Cosmetics, recognized for a proven track record in people development. Expertise in training and mentoring store managers has resulted in enhanced team performance and engagement within my shop and others. Committed to fostering a culture of growth and excellence while driving operational success.
Overview
10
10
years of professional experience
Work History
Store Manager
Lush Cosmetics
Del Amo, Fashion Island, and Irvine, USA
01.2019 - Current
- Utilize Lush-branded training tools to provide feedback and elevate overall customer experience through effective staff coaching.
- Enhanced business performance through fostering creativity, adaptability, and employee responsibility.
- Boosted business sales via community and shop events.
- Enhanced store operations through regular report reviews and needs evaluations.
- Scheduling staff to appropriate levels to maintain coverage, and to ensure profitability.
- Preserved the core value of inclusivity in an always-welcome atmosphere.
- Organize events that consistently resulted in the store being ranked among the best for private parties each year.
- Built and maintained network of potential candidates through foot recruitment and created talent pools from previous employees and strong candidates
- Delivered targeted training sessions, customizing approaches for seasonal staff, up through management.
New Manager Trainer
Lush Cosmetics
Remote/On site
01.2023 - 01.2024
- Facilitated on boarding for new managers.
- Utilized resources to craft tailored training sessions for incoming managers.
- Facilitated both face-to-face and remote training sessions for recently onboarded managers.
- Recognized ongoing support requirements and coordinated with retailers to ensure continued development
- Guided and empowered new managers through consistent support.
- Ensured new manager adhered to job expectations, training guide and policies.
- Provided feedback on manager's performance during their training process.
Manager in Training
Lush Cosmetics
Chandler, USA
01.2017 - 01.2019
- Maintaining appropriate staff levels by hiring people who will fit well within the team and store
- Providing in-depth training and engaging development
- Maintaining a positive and exciting work environment using Lush’s core values
- Manage controllable profits in order to build and maintain a profitable store
Floor Leader
Lush Cosmetics
Chandler, USA
01.2017 - 07.2017
Sales Ambassador
Lush Cosmetics
Chandler, USA
01.2015 - 01.2017
Education
Diploma -
Lakeside High School
Lake Elsinore, CA01.2013
Skills
- DEIB in Recruitment and Hiring
- Customer service
- Manager development
- Planning and organization
- Time management
- Interpersonal skills
- Leadership skills
- Accountable leader
- Expense reporting
- Adaptability
- Communication
- Recruitment planning
- Proficient in systems ; Greenhouse, SignNow, StoreForce, Microsoft systems, ADP
- Building partnerships
- Strong multitasking
Affiliations
- Gardening
- Reading
Accomplishments
- Top Party shop 2023, 2024
- Top 10 shop in positive over LY 2024
References
References available upon request.
Timeline
New Manager Trainer
Lush Cosmetics
01.2023 - 01.2024
Store Manager
Lush Cosmetics
01.2019 - Current
Manager in Training
Lush Cosmetics
01.2017 - 01.2019
Floor Leader
Lush Cosmetics
01.2017 - 07.2017
Sales Ambassador
Lush Cosmetics
01.2015 - 01.2017
Diploma -
Lakeside High School
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